www.apple.com/support
You start by going to the right website
2006-12-26 11:32:44
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answer #1
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answered by Blunt Honesty 7
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Hold down the play and menu button for 3 or more seconds. It should take you off the frozen screen. Then hold menu for about 5 seconds.
If this isn't working, go to apple help and they should be able to answer your problem.
2006-12-26 19:33:11
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answer #2
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answered by May 4
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There is something you can hold down to reset it. Try the apple web site. Type in frozen ipod, and it will take you right to it.
2006-12-26 19:33:40
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answer #3
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answered by Anonymous
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hey it happens all the time flick the hold button backwards and forwards 5 times make sure its not on hold and then hold down the menu and center button at the same time for 6 secs untill the i-pod sign comes up
good luck
2006-12-26 19:35:04
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answer #4
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answered by Dimittri M 2
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Hold the menu and select buttons simultaneously for a few seconds. It should work after that.
2006-12-26 19:33:02
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answer #5
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answered by bpsfm_2004 2
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hold the center button and menu button for like 6 seconds n itl reset
2006-12-26 19:35:40
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answer #6
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answered by *♥Jinx♥* 3
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Thaw it out in the microwave
2006-12-26 19:33:03
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answer #7
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answered by Up your Maslow 4
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hold down menu and select(center button) for twenty seconds or less. if this doesn't work, go onto apple.com
2006-12-26 19:34:31
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answer #8
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answered by Rick B 2
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I like the microwave answer but you can also try the oven.
2006-12-26 19:34:16
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answer #9
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answered by DJ 2
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Plug it into your computer and hit reset. Then redownload all you songs back on.
2006-12-26 19:33:03
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answer #10
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answered by stella 1
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