If so could someone please give me step by step instructions on how to do this?
This is for a Toshiba Satillite laptop which has Windows XP.
2006-12-26 08:38:39 · 11 answers · asked by Rand al' Thor 3 in Computers & Internet ➔ Security
well if u want to do it with out a antivirus or spyware program
then u need to go to somewhere like
norton
ca
castlecops
geekstogo
and find MANUAL REMOVAL INSTRUCTIONS
which means u will have to edit registery
remove dll's...exe's..and alot of other stuff
if u know it is a trojan downloader then u have scanned it with something
why not remove with what u found it with?
try this..it is alot faster..and ALOT SAFER
http://www.superantispyware.com/superant...now that u have what u need....lets clean the pc first
go to start..run..type in msconfig.....press ok...new window...press start up..select disable all.press apply..press ok
go to start..run..type in prefetch in new window in top left corner..select edit..select all..press delete.......yes..delete all...
go to start..all programs..system tools..disc clean up..select c drive..after it has finished analyzing..check all the boxes..press ok..when it has finished cleaning..it will disappear...
now go to start..control panel...folder options.....view...u will see a option that says "show all hidden files and folders"..check that..press apply..press ok.....
ok....now we need to go into safe mode....turn off ur computer.....as soon as u turn it back on...u have to press f8 repeatedly until u see a screen that shows u several different options.....u need to enter the option " safe mode" use the arrow keys on keyboard to scrool to it..then press enter...after u afew moments..u will see log on as.....admin or user....select user....after that u will see ur desktop......now open antispyware..( please update this b4 going into safe mode)..click scan my computer....select full or complete system scan.....then press next..it might take ahour or so..after it has finished..remove what ever it finds...now close superantispyware....
go to start.run..type in...%temp%...press ok..new window..go to edit.select all..press delete..tes..delete all....
go to start..control panel...folder options.....view...click reset to default..press apply..press ok...
now restart your computer...u will see a pop up from system configuration...put a check mark in the little box..press ok
2006-12-26 08:56:20 · answer #1 · answered by big_chris_fool 3 · 0⤊ 0⤋
Yes you can remove it without using an antivirus, but really you should have an antivirus running in your pc so you don't get future infections. There are many free antivirus out there.
I'm using the free Avast antivirus and it is good.
If you are allowed to post hijackthis log here then we can help you here instead of going to other forums for help.
I know how to analyzed hijackthis logs and spot infections.
If hijackhis is allowed to be posted here that is, then post the log here and we'll analyzed it.
If this is against forum rules, then please excuse my posting and someone please let me know if I've overstep any guidelines.
I'm just new to "yahoo answers".
You can also run other scanners instead, scanners that gives you free trial period like AVG anti-spyware, SuperAntispyware, DrWedCureit, they are very good scanners that can remove it for you.
But my first preference is to look at a hijackthis log.
2006-12-26 11:49:52 · answer #2 · answered by rpggamergirl 2 · 0⤊ 0⤋
Yes. You try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then, if you, need you insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2006-12-27 12:13:58 · answer #3 · answered by Anonymous · 0⤊ 0⤋
If you are going to connect it to the internet, you really must have a firewall and anti-virus. If you are infected, and your laptop has a CD rom, get yourself some anti virus software, stick the disc in and sort the problem out. There are thousands of viruses out there, do you want to have this problem thousands of times .
2006-12-26 08:49:34 · answer #4 · answered by graham 2 · 0⤊ 0⤋
Call Microsoft.....
1-866-727-2338
Tell them u want
Ad-Aware6.0
&
cwshredder
They should help you download this. Once they do they will stay on the phone with you until you run them both and that will take care of the Trojan problem.
I have them and they are great. Also totally free for personal use.
2006-12-26 10:11:12 · answer #5 · answered by BabyGirl 3 · 0⤊ 1⤋
have faith me, you may a working laptop or computing device shop and have it get appeared at. the cost could be slightly hefty yet yet it's going to cost much greater to get a clean computing device. and that i'm specific that they're some greater complicated viruses on there that the different concepts won't do away with. you particularly could take it to a working laptop or computing device tech shop and have them verify it out on the least.
2016-10-19 00:25:32 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Go to Castlecops.com. They will ask you to download HijackThis and send your log to them. Then they will email you back with step by step instructions on how to get rid of anything that shouldn't be there.
2006-12-26 08:46:32 · answer #7 · answered by mistresscris 5 · 0⤊ 1⤋
Scan for trojans and spyware and remove (free online scan, no download) with Ewido
http://www.ewido.net/en/
2006-12-26 08:50:20 · answer #8 · answered by Anonymous · 0⤊ 0⤋
well see the problem is you have to know where the virus/trojan is
thats the only way if u dont know where it is you cant get rid of it
if kyou know where it is then delete it
2006-12-26 08:42:23 · answer #9 · answered by Game-Guy Pro 5 · 0⤊ 1⤋
try to find where it came from and delete that program or file.
but antivirus software would help
FREE ANTIVIRUS @ www.grisoft.com
2006-12-26 08:42:03 · answer #10 · answered by zimmy 3 · 0⤊ 1⤋