Shouldn't Indian Call centers be too expensive to communicate with the U.S.?

2 ⤊

Shouldn't Indian Call centers be too expensive to communicate with the U.S.?

If calls from/to India are too expensive, then why use them?

2006-12-26 04:06:03 · 2 answers · asked by bernieEC 2 in Business & Finance ➔ Other - Business & Finance

2 answers

i imagine the companies involved negotiate with long distance providers for big discounts...then you pay an Indian 3 an hour vs 10 and benefits for a US person and save big time.

2006-12-26 04:09:33 · answer #1 · answered by David B 6 · 1⤊ 0⤋

Because the saving in labor costs far outweigh the cost of the telephone calls.

2006-12-26 12:08:28 · answer #2 · answered by jseah114 6 · 1⤊ 0⤋