Normally I am nice person, but they does`t talk nicely with me
2006-12-26 03:00:40 · 12 answers · asked by John P. 1 in Local Businesses ➔ United Kingdom ➔ London
Write to them (not email) saying that you request a full refund as you have not been supplied with the service that you purchased, and that if you are not fully refunded by X date (I'd give them 10 working days) then you will be seeking legal advice on this matter.
Keep a copy of the letter for your records, and send the letter by special delievery.
If the refund isn't given in the time specified, contact your local CAB branch, who will advise you on the best course of action. However, I have never not had a refund when I've done this.
2006-12-26 03:06:21 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Don't talk nicely to them, be very direct and tell them you are not happy. Insist they give you a refund for the error or a reprint of your advert.
2006-12-26 03:07:43 · answer #2 · answered by beanie 5 · 0⤊ 0⤋
Have you tried contacting them telling them about their mistake? They may give you a weeks free advertisement or something. If no success, then contact the Press Complaints Commission.
This is there website, http://www.pcc.org.uk/
2006-12-26 03:04:43 · answer #3 · answered by Anonymous · 0⤊ 0⤋
<-------- I am the type of person who complains. They did not follow your instructions and you were charged for something you didn't get. As a goodwill gesture they should run you a free ad. What you got to lose by complaining? Go for it!
2006-12-26 07:35:53 · answer #4 · answered by lollipoppett2005 6 · 0⤊ 0⤋
complain and put your foot down. but remember there is a thin line between rudeness and honesty, standing up for yourself. Get to the point, what you ordered, what they gave you, what they need to do.
2006-12-26 03:07:56 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Contact them again and ask for an adjustment or refund. Good luck.
2006-12-26 03:08:24 · answer #6 · answered by kearneyconsulting 6 · 0⤊ 0⤋
Complain you might get a free advert
2006-12-26 03:04:42 · answer #7 · answered by taxed till i die,and then some. 7 · 1⤊ 0⤋
ring them up and speak to them did you get a copy of the invoice stating sizes if so quote that as your proof
2006-12-26 20:33:19 · answer #8 · answered by The Fat Controller 5 · 0⤊ 0⤋
Phone them and tell them it wasnt right,if they get nasty ask to speak to a supervisor,ask the nasty person for their name and report them,though i find they change their attitude if you ask for their name.
2006-12-26 03:05:19 · answer #9 · answered by Pat R 6 · 0⤊ 0⤋
complain providing you have written proof and they have to reprint for you gratis
2006-12-26 08:01:45 · answer #10 · answered by srracvuee 7 · 0⤊ 0⤋