does anyone know "how communication skills can be used to help clients in health and social care settings?"

Question

i hav to write a guide sheet on the question above but i dont have a clue what to write.

Answer 1

Talking to pt openly. Not doing the sterotype for e.g. if its and elderly patient you increase your volume. Reassuring pt and listening to their concerning. Trying to have atleast one person who is bilingual, unfortunately not everyone speak english. When administering care talk to the patient, be mannerly as this tends to reassure them and put them at easy which in turn let you perform your work quickly and deligently

Answer 2

Communication skills are an invaluable tool in the healthcare setting. Good communication strategies (repeating the client's last statement, open-ended questions, therapeutic silence etc.) can be employed to relax the client. When the client is comfortable, he (or she) is much more likely to answer questions honestly and to be more open with the healthcare worker. This open honesty leads to more timely and accurate healthcare (or social care) interventions with shorter treatment times needed.

Answer 3

It helps if the hospital staff speaks fluent English.

Answer 4

check the following search terms

reflective listening
speaker listener technique
marshall rosenberg's nonviolent communication