I am at present on DIAL-UP but when I put in the disc to install Broadband, at stage 2 It said the next page will appear in 6 seconds. It did'nt. I waited 3 hours and gave up. (I have a 1.1 USB port but that should'nt make any difference. Why ??????????
2006-12-24 08:52:32 · 10 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
you need to phone them up without a doubt....ive had b band from 4 providers and needed to call them everytime.
warning £1.00 per min lines and call centres
2006-12-24 08:57:29 · answer #1 · answered by Roxley x 3 · 0⤊ 0⤋
At the risk of being redundant because you have so many answers, I'm going to ask a couple of things: Do you have a cable modem, and a router and are you going wireless? You mentioned a 1.1 USB port. If you are using a USB adapter, you might have a problem there. But first, call the cable company. They have the technical help to get you started. You could have a faulty installation CD, or a lot of other things, but we are all guessing here, so start with the people you are paying to provide this for you!
2006-12-24 11:52:13 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Make sure you follow the instructions. From what I remember you need to put the disc in without the modem being plugged in and pllug it in when it prompts you.
USB 1.1 should work ok but you may have problems if you have one of the faster broadband services >4mbs as usb modems are not good at handling this.
If you can give information as to isp and type of modem it may help people give a more definitive answer
2006-12-24 09:39:39 · answer #3 · answered by Gordon B 7 · 0⤊ 0⤋
If you're having any issues with an ISP setup definitely run through the instructions carefully just to make sure you didn't miss anything. Then if that doesn't help, give their setup helpline a call - that's exactly what they are there for and they are experienced in whatever operating system you might have and can talk you through step by step. It should be a "lo-call" number (local rate only).
Hope this helps and you get it sorted out :-)
2006-12-24 09:05:40 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I put in DSL and I never had to put in a disc. I hooked up a "router" (I'm not sure what it is called), and I went to my Control Panel and clicked on Network Connections. I right-clicked on LAN/ High Speed Internet and clicked Enable. I think there was a CD with the "router," but the phone company guy told me that it was unnecessary to run it.
Another time, I didn't have to use a router. I just plugged a "cat" cord into my ethernet card. Plus, I had to enable my LAN connection in the Control Panel.
2006-12-24 08:56:42 · answer #5 · answered by ? 6 · 0⤊ 0⤋
I changed to broadband and had to do nothing other than remove the phone plug, stop the auto dial, and plug cable into the Ethernet port.
2006-12-24 08:57:06 · answer #6 · answered by Barkley Hound 7 · 0⤊ 0⤋
You are very patient to wait 3 hours for a 6 second prompt. :)
I would use an Ethernet cable rather than USB.
Since the disc is probably specific to your Internet Service Provider, you should contact them for assistance.
2006-12-24 08:55:16 · answer #7 · answered by G 6 · 0⤊ 1⤋
Make sure the name you are registering on the installation is the same as the account holder who subscribed for the broadband account... If not you will be sittin there til next xmas....
2006-12-24 09:50:35 · answer #8 · answered by Gritty Shaker 3 · 0⤊ 0⤋
you're able to desire to run the Broadband setting up disk that got here which comprise your ADSL router (which you got from BT) this ought to configure your new workstation to apply your present broadband account. there can be hyperlinks to help articles and touch numbers, in case you like extra suitable help. in case you no longer have this you may could desire to touch BT and get them to deliver you a replace, in case you call BT help, they could desire to have the skill to speak you by re-configuring your gadget.
2016-11-23 15:35:01 · answer #9 · answered by ? 4 · 0⤊ 0⤋
Maybe you have a faulty disc? Also try restarting your PC & reinstalling. If you dont have any luck call your tech support
2006-12-24 09:01:34 · answer #10 · answered by la.bruja0805 4 · 0⤊ 0⤋