A course was booked for but no conditions were verbalised or in writing.Credit card details were given for booking but not for charging of the fees.Nothing was signed for.I was not able to attend and the fees were deducted and now they wont return the fees and the owner is the only one who can authorise a return.He is always unavailible and no message is getting through. They are avoiding me as much as possible. Is there a specific organisation which one could report this to.
2006-12-24 07:41:01 · 6 answers · asked by dan 1 in Politics & Government ➔ Law & Ethics
Best person to help you in London is a solicitor. Many would send a warning letter to the college and charge you only Stg£50 to £100 or so for the service. You would be surprized how effective this is! There are other avenues (director of consumer affairs, consumer ombudsman, etc but these offices are beaureaucratic and slow.
2006-12-24 07:58:54 · answer #1 · answered by Martin 2 · 0⤊ 0⤋
Interesting to know which college this is. I've worked for some and can name a couple of cowboys (ATC and the other used to be called BMC). For the first I had to threaten legal action in order to get paid for the work I did. For the second I am still owed for a consultation (they hadn't a clue about the difference between an AS and an A level). Having said that, as a freelance tutor I would expect to be paid compensation for a cancellation, particularly if you had taken a place that could have gone to someone else.
If you paid by credit card you could try contacting your credit card company and tell them that the purchase was not authorised. Other than that it's action through the small claims court and a well-worded recorded letter saying that you intend to do this might yield results. Apart from that, the less that's said the better.
2006-12-24 16:26:30 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Is there an crediting organisation? I had trouble with a company called Kent Qualified because of a disorganised and fairly non-existent NVQ assessors' course that I had paid for, til I took it up with City and Guilds. I got my money back a few weeks after.
2006-12-24 16:48:55 · answer #3 · answered by checkmate 6 · 0⤊ 0⤋
That's London for you. Good luck!
2006-12-24 15:49:40 · answer #4 · answered by Anonymous · 0⤊ 0⤋
get a lawyer
2006-12-24 15:48:23 · answer #5 · answered by leon 3 · 0⤊ 0⤋
cab help you it free
2006-12-24 15:43:59 · answer #6 · answered by johnny boy rebel 3 · 0⤊ 0⤋