Not only should all those people stuck at the airport demand refunds,but they should be reimbursed for the inconvenience of having to sleep on the floor of that dirty airport. It is bad enough that the airlines price gouge for the Holiday season,which should be federally regulated but it is not,only to inconvenience you by not allowing people to carry saline solution for your eyes on carry ons,toothepaste,mouthwash,coffee,etc.
Then they open stores which charge $4.75 for a soda ,or 8.75 or more for a small sandwich which taste like it is dipped in mop bucket water.Why don't they have a hotel right next to the airport where inconvenienced passengers could lodge. There is not sufficent medical staff there for emergencies such as this blizzard in Denver.
Of course there will be people saying that it is not their fault that it snowed,but they should have been more prepared for this emergency. They knew the storm was coming ,and DIA did nothing to prepare for it.
2006-12-22 17:41:29 · 9 answers · asked by Dfirefox 6 in Travel ➔ United States ➔ Denver
The airlines certainly make more than enough money to accomadate people better in emergencies such as this. DIA was warned when they built this airport that it was too far away from the city in case of emergencies.It cost $50.00 or more in a taxi cab just to get to the city of Denver. I know that is what I paid the first time I landed in Denver,and that was 5 years ago. I have since used the Skyride ,a $10.00 ride into town..that is if the Skyride is running..best deal at the airport.Look for the RTD signs. Good luck people who are still stuck there,and don't let the airlines get away with this.
2006-12-22 17:45:19 · update #1
hey Jack..they are rolling in money..and I woudln't put it past them that they did create this snowstorm to inconvenience the people.They price gouge people at the Holiday season,and treat you like a criminal when you are inside the airport,even strip searching some.
2006-12-22 18:16:44 · update #2
YES THEY SHOULD DEMAND REFUNDS.
It was ridiculous that so many people missed their flights. I had family members who didn't make it in for the holidays b/c of this. In addition I heard on the news that the FAA is actually looking into what happened, because DIA should have been equipped to handle this.
2006-12-24 14:19:17 · answer #1 · answered by fw_lm045 2 · 0⤊ 1⤋
It's snows in Denver. There's nothing new about that. Whenever I fly here (I live in Denver) in the Winter I know that there could be major problems due to the weather. You also know to check weather forecasts and plan accordingly.
But ultimately you just have to deal with things--even major inconveniences like this. I got stuck coming home from Boulder on Wednesday and ended up spending 10 hours on a bus, got stuck in a hotel downtown for a night, and had to walk 6 miles Thursday to my home in suburban Lakewood. I planned ahead by bringing food and hygiene stuff. These people at DIA I really feel bad for. But when you fly to Denver in December you have to be prepared to pay 5 bucks for pop and a floor space in the main terminal.
People think it's all fun and games here with the snow--skiiing, boarding, and the rest. But all 2.5 million of us in the metro area have to deal with this stuff, too. And most folks I encountered just made the best of a wild storm. Which makes this such a great city.
2006-12-23 20:31:00 · answer #2 · answered by YourMom 4 · 2⤊ 0⤋
Are you serious? Yes, it is an unfortunate thing to be stranded by the weather, but they will get their flights to where ever they were going as soon as the weather lets up....which it has. You act like it's the airlines fault. The people are still going to fly....just at a different time.
Also, I'm not sure that there are enough hotel rooms to hold all the stranded people. Also, some airliners are still on the verge of going under....you act like they are rolling in money and creating snowstorms as a way to stick it to the people.
2006-12-23 01:59:06 · answer #3 · answered by Jack 5 · 1⤊ 0⤋
How exactly is it that an airline is responsible for weather? In terms of travel, as soon as you step out of your house it's anyone's guess what will happen to you, so it's your responsibility to make sure that you have enough saline solution in case you do get stuck. DIA is probably one of the best airports you could ever be stuck in - and yes, they should prepare for an emergency, just like you should check the weather before you fly.
2006-12-24 08:40:55 · answer #4 · answered by tureeza 3 · 2⤊ 0⤋
Actually, anyone whose flight was cancelled can get a full refund - they just don't get a free flight. They have plenty of hotels nearby that were understandably full. You do realize that an act of nature is not controllable by anyone. DIA was prepared well enough, but you can't expect the government to bail everyone out in every contingency, right? How much more taxes are you willing to pay for DIA to build a hotel *just in case* it snows?
2006-12-23 19:30:09 · answer #5 · answered by Mama Gretch 6 · 1⤊ 0⤋
No if you fly into an area that is notorious for snow and bad weather in winter then you should just grow up and realize we don't determine our weather any more than you decide the weather in your hometown. Maybe you should have found a flight that did not include Denver if you were going to complain about the consequences.
2006-12-24 03:52:40 · answer #6 · answered by mountaincutie1178 4 · 2⤊ 0⤋
Thats what travel insurance is for. I heard from a United rep that they do not give refunds unless they can not get a flight for you (cancellation and you decide to not rebook).
2006-12-23 18:27:15 · answer #7 · answered by chestr22 2 · 0⤊ 0⤋
I belive you have answered the question, but since i think you were looking for opinions, if it was me i would be persistent and stubborn with the airline until i get my refund and use another transport mean.
2006-12-23 01:50:20 · answer #8 · answered by Crimson 2 · 0⤊ 1⤋
give it a few days you well see on news that some lawyer is sueing them
2006-12-23 01:53:18 · answer #9 · answered by DANIEL H 1 · 0⤊ 0⤋