when we both are online on window live , my girl friend wants me to check her pc and while accepting her invitation a massage appears saying 'attempting to connect' but fails to connect. massage reads - can not connect the remote pc because the remote pc name can not be verify. what's the problem can anyone suggest ? pls .
2006-12-22 10:08:40 · 4 answers · asked by Rave 1 in Computers & Internet ➔ Computer Networking
make sure you can ping her PC from yours.
make sure you have an admin account on her PC to connect to
try to run the following mstsc.exe, type in the IP and see if that connects.
2006-12-22 10:17:31 · answer #1 · answered by sm177y 5 · 0⤊ 0⤋
Almost certainly a firewall issue. First, right-click my computer, then properties, then the remote tab. Make sure she's allowing remote support.
Check the windows firewall settings on both computers to make sure they allow remote assistance. If either blocks that port, you'll never connect.
Check any third party firewalls (Norton is notorious for this) to make sure they're not blocking either.
A ping test will not be helpful. You can ping, and still have the firewall block remote assistance.
2006-12-22 18:44:37 · answer #2 · answered by antirion 5 · 0⤊ 0⤋
try log me in rescue, its uses the net for remote login really fantastic stuff, https://secure.logmeinrescue.com/HelpDesk/Home.aspx
Just folow instructions. oh and the problem could be file system types, ntfs and fat32 fat32 cant understand ntfs.
2006-12-26 16:44:41 · answer #3 · answered by ra2shadow 3 · 0⤊ 0⤋
there a possibility that she has a pirated version of Windows, or she never registered it
2006-12-22 18:15:40 · answer #4 · answered by Cailu 2 · 0⤊ 0⤋