after 11am it does not work at all. Tellewest costumer service said that it was they had problem with they provinding connection; next time they said my computer is broken... I asked again about why my antivirus is not activated, besides I have been paying for it and they just don't care, what to do?
2006-12-21 18:30:48 · 6 answers · asked by Jerome 2 in Computers & Internet ➔ Computer Networking
You can use a free security suite that will protect you from all Internet risks, the AOL Safety Center. No need to pay for it:
http://daol.aol.com/safetycenter
2006-12-21 18:33:29 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Sounds suspiciously like their network is poor - unless of course it happens a particular length of time after to boot up, like, does it go down after 3 hours for instance?
Personally, I'd go for it being Telewest's problem. Consider a new ISP.
You can get excellent free a/v downloads - try AVG or Avast! While you're at it, take the free AdAware SE personal for an excellent anti-adware program and free Spybot Search & Destroy for anti-spyware. Jsut search for them online.
Good Luck!
2006-12-21 18:51:53 · answer #2 · answered by champer 7 · 0⤊ 0⤋
go through citizens advice, they are more used to dealing with difficult organizations.
In the meantime d/l avg free anti virus and keep spybot and adaware up to date.
Oh and make sure that you have already complained in writing.
2006-12-21 18:36:50 · answer #3 · answered by madmoo0 4 · 0⤊ 0⤋
I remember also sometimes with cable services they do repairs at night mainly, which is why it works in the daytime.
2006-12-21 19:31:05 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Do you have it set up for limited use ? maybe its a secondhand pc and someone has it set up for a limited time ? I remember when I set mine up I had the option for limiting its use.
2006-12-21 20:37:32 · answer #5 · answered by Daddybear 7 · 0⤊ 0⤋
change to another internet service provider, if your not satisfied with the service....
2006-12-21 18:39:36 · answer #6 · answered by Carling 7 · 1⤊ 0⤋