I updated Explorer 6 to Explorer 7, and after that it (and all associated applications, such as Messenger and some web games) didn't work. After a one hour call to HP (the Microsoft helpline was nothing of the sort, telling me to contact the computer manufacturer directly since XP came pre-installed), and the tech trying to do something, we gave up.
Today, Firefox automatically updated itself, and now IT doesn't work either. Both browsers have a "cannot find server" message when they are opened.
BTW, I tried system restore and it was unresponsive: each time I tried to restore the computer to an earlier time it said that no changes had been made to the computer (yeah, right!!!) and so it couldn't do a restore. I'd never heard of anything like that.
Anyway, is this a setting on the computer that needs to be changed, or are drastic measures (i.e. going back to factory pre-sets and having to back up whatever I can- a pain) called for?
I welcome any and all helpful input. THX
2006-12-21
10:55:37
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4 answers
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asked by
operalph
4
in
Computers & Internet
➔ Internet