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I just got an Ipod Video 30 GB and purchased TV shows, two of the shows are not playing properly.One will not play a white screen comes up then it goes back to the menu. The other show plays for a little bit then stops (freezes up) then goes to the menu. I purchased them at Itunes and have purchased others but no problems with the other shows. I have done the reset thing btw. Any other ideas?

2006-12-21 05:37:52 · 2 answers · asked by Christina 2 in Consumer Electronics Music & Music Players

2 answers

Sometimes the download is corrupted (various reasons).
Try contacting iTunes support. They usually let you redownload for free.

2006-12-22 07:42:53 · answer #1 · answered by Anonymous · 0 0

When on the iTunes site, go to Help>iPod help>Frequently Asked Questions. I always troubleshoot there first and it has always helped me.

2006-12-21 13:41:06 · answer #2 · answered by Bathroom Graffiti 5 · 0 0

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