My computer comes on, ask me to load my settings, and even sometimes will let me get to the internet if im fast enough. Then bam, nothing it freezes, the arrow wont move nothing. Now my boyfriend downloaded Internet explorer and we have Verizon DSL so why he did it, I don't know, but Im wondering could that be the problem. Then he mentioned something about an adware virus. What can I do before he destroys my computer. How can I fix this ?
2006-12-21 05:20:40 · 3 answers · asked by MICHELLE C 2 in Computers & Internet ➔ Security
your computer shouldn't be forcing you to scramble around for internet!!! ok for your problem there are the following solutions:
1. Get the latest antivirus. you will not BELIEVE how fast virus-makers keep making newer viruses. it could be that one of the latest ones, virus, or worms, or adware have infected your computer.
2. If that does not work, boot up your computer in safe mode and then try it. The way to do that is when you first switch ur pc on, just keep pressing the F8 key again and again until a menu comes up that asks you to choose what kind of bootup you would like your pc to perform. From here, choose Safe Mode.
3. If Safe Mode worked and Normal mode does not then it should be a software problem, run a detailed scan of your whole computer using the antivirus software. BTW I RECOMMEND KASPERSKY ANTIVIRUS - it is the BEST value for money. no, scratch that, it is THE BEST. WAAAY better than Norton or McAfee or anything else. And it costs like £25 for a whole year's worth of updating and active protection. TOTALLY worth it.
4. If above steps have not worked, unfortunately you must perform a reformat of your machine. Boot up in Safe Mode and back up all your documents. Then get someone who knows what he's doing to reformat your machine.
If you want to do it yourself, there are plenty of guides on google how.
http://helpdesk.its.uiowa.edu/windows/instructions/reformat.htm is a pretty good one
2006-12-21 05:34:16 · answer #1 · answered by 28characters 2 · 0⤊ 0⤋
Reinstall Ur software and keep Ur "friend" away from Ur computer.
2006-12-21 05:32:22 · answer #2 · answered by Anonymous · 0⤊ 0⤋
call somebody that works on computers
2006-12-21 05:28:14 · answer #3 · answered by Restricted 4 · 0⤊ 0⤋