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Only 12-18mths old, seems ok on my older carpets, but got new carpet in bathroom and bedroom and this is where the problem occurs.

2006-12-21 00:19:16 · 9 answers · asked by Anonymous in Home & Garden Cleaning & Laundry

9 answers

dyson cleaners fantastic as is their after sales service please get in touch and they will give you sound advice

2006-12-24 09:12:59 · answer #1 · answered by Mags 2 · 0 0

I don't know what is causing your problem but, i have not had much luck to be honest with Dyson's, don't think i will buy one again, i have had two and both have broken down (the motor) a couple of weeks after the guarantee has run out!!! nearly £600 POUNDS WORTH OF HOOVERS in 4 yrs!!!

Anyway back to the point you should have a 2 year guarantee with it, if you think it is technical get them to sort it out.

Good luck.

2006-12-24 11:02:53 · answer #2 · answered by ? 6 · 0 0

It's broken. Ring up Dyson, they operate a bit like Rolls Royce and don't like to hear of their products doing unsavoury things so they will probably bend over backwards to help you-when mine went wrong they replaced it without fuss.

2006-12-21 00:24:06 · answer #3 · answered by simon r 3 · 1 0

Has no one ever told you even the carpet supplier , you should never, ever vacume a new carpet for at least 6 months especially with a high powered dyson.brush only or manual carpet sweeper till then

2006-12-21 01:24:22 · answer #4 · answered by Sparky 3 · 0 2

its not your dyson its the carpet its picking up on loose fibers and draging them in "scorce the end of loose material to stop the fraying" (dont set fire to yourself though)

2006-12-21 00:27:44 · answer #5 · answered by Anonymous · 0 0

You spent too much money for it in the first place. They are very over rated and not worth the money.

2006-12-21 03:44:07 · answer #6 · answered by bugear001 6 · 0 0

mayb the brushes need replacing or cleaning.
sometimes u can get hair and bits stuck in the corners.
clean it up c if it helps.

2006-12-21 00:24:50 · answer #7 · answered by Anonymous · 0 0

I often have touble with my upright

2006-12-21 00:21:38 · answer #8 · answered by Anonymous · 0 0

it could be your belt i keep getting problems with mine aswell.

2006-12-21 04:07:12 · answer #9 · answered by Anonymous · 0 0

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