How can I have proof that the item was sent to the buyer so that if they were to at a later date claim that the item was not sent I would have proof that it was. Also who has to pay for this and the insurance on an item, the buyer or the seller? If you give them the option of having insurance or not having it how do you add that extra cost on?
2006-12-19 14:20:58 · 15 answers · asked by Anonymous in Politics & Government ➔ Law & Ethics
They are all options in the Ebay sales form you fill out when you list an item for sale.
You can prove they received it by adding a Return Receipt for Merchandise at the post office.
2006-12-19 14:23:02 · answer #1 · answered by Sir J 7 · 0⤊ 0⤋
When you ship the item, you have the option to have a tracking number, so you can prove that the item was sent. You can also make it so that the person that is receiving the item has to sign, when he/she gets it. If you do this you should had to the shipping cost because its a little more, but not much more. If you have no proof that you sent the item, then you may have to pay for it. Their is an option on eBay that allows you to add insurance, which is optional. I would also leave the buyer negative feedback.
2006-12-19 22:28:22 · answer #2 · answered by Anonymous · 0⤊ 0⤋
The best thing to do is send everything with Delivery Confirmation through the post office. I automatically include the cost (it's not very much) in either the shipping costs or I just raise the starting bid price so that I know that I get the least I would take for the item plus the cost of delivery confirmation.
It is almost a must (although most sellers don't use it) to prevent someone from saying that they didn't receive an item.
2006-12-19 22:25:04 · answer #3 · answered by Deborah 3 · 0⤊ 0⤋
Make the buyer pay for the insurance- you know the value of the item - ask the post office what the insurance costs and add it to the shipping-D
2006-12-19 22:23:30 · answer #4 · answered by Debby B 6 · 0⤊ 0⤋
Add the delivery confirmation into the price of shipping if you are the seller. It's $.50. The buyer should pay for all shipping charges, including delivery confirmation, unless you don't mind footing the extra $.50.
Insurance is usually optional, sometimes if it's a high dollar item sellers make it manadatory. and sellers have the option of paying for it themselves or including it into the shipping.
2006-12-19 22:23:27 · answer #5 · answered by Kiss My Shaz 7 · 0⤊ 0⤋
When you mail the item, you can request a signature upon delivery - kind of like a certified letter. The person accepting the package has to sign they received it, and then you will have the signed paper sent to you so that there is proof of delivery. It costs a little more, but it will save you in the long run.
2006-12-19 22:24:51 · answer #6 · answered by volleyballchick (cowards block) 7 · 0⤊ 0⤋
Use a carrier that provides proof of signature and package tracking - UPS, Fedex, the Post office...
2006-12-19 22:24:54 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Add insurance in the shipping costs and state that it's included.I have nearly 900 transactions on E-Bay,both buying and selling,NOT ONE PROBLEM !
2006-12-19 22:24:28 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Ebay will NOT help you.
Paypal will NOT help you.
They provided a service, and you overpaid them for it.
I've been burned twice on Ebay using the very issue you're dealing with, and they will not do squat.
2006-12-19 22:46:14 · answer #9 · answered by Anonymous · 0⤊ 0⤋
I've never shopped for a frawd on E-bay. If you want to avoid frawds, just don't shop for them. Easy.
2006-12-19 22:24:17 · answer #10 · answered by Anonymous · 1⤊ 1⤋