the printer cannot communicate with the computer
2006-12-19 10:51:49 · 5 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
You probably threw a driver. Either reinstall or go to the lexmark site and download the one for your computer. Do not worry, this is NOT uncommon.
GBYou
2006-12-19 11:01:05 · answer #1 · answered by Dust in the Wind 7 · 0⤊ 0⤋
A few USB related suggestions:
1. Try connecting the printer to the front usb port.
2. Go to start/control panel/printers and faxes and check the printer status to see if the icon says 0 and ready.
3. Try canceling any documents pending in there.
4. If a document is stuck in the queue, turn off your computer and printer and disconnect the usb and power cables. With the power cables for the computer and the printer disconnected, press and hold the computer and printer buttons for 10 seconds each and start both devices up and then connect the usb cable once they are done starting up. Try printing now.
5. If in printers and faxes you notice copies of the same printer. Right click each of the copies and go into its properties and do a test print to see which is working. Set the printer icon that works as default.
6. Click start/run and type in services.msc and in the services window that opens look for a service called dlcj device or dlcc device and lexbce server and ensure they are both turned on and are set to automatic. Also check the RPC and print spooler in that list and ensure they are started up. You could try to restart the print spooler.
7. Ensure that the drivers are properly installed. If they are not installed, install from the cd provided or download from support.dell.com and that would basically take care of it.
2006-12-21 14:51:47 · answer #2 · answered by spyke 2 · 0⤊ 0⤋
The driver was not properly installed or maybe the printer is not properly connected.
Go on the lexmark website and see what exactly the procedures are as to installing and connecting your printer or ask someone who knows stuff about computers and all.
2006-12-19 18:54:25 · answer #3 · answered by ◄☯♫ vanitee of vanitees ♫☯► 6 · 0⤊ 0⤋
follow the steps listed along w/ that cannot communicate message when you restart your computer, your document should print after you log back on
2006-12-19 19:00:08 · answer #4 · answered by Çlïgér4™ ♂ 6 · 0⤊ 0⤋
Have you got the right Drivers for it
download the drivers and install them from lexmarc
2006-12-19 18:54:49 · answer #5 · answered by Anonymous · 0⤊ 0⤋