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Trojan drop A. is the virus.3 antivirus prog. will not remove.it has locked out all programs.,inclu myself.it is on the c:\temp\restore file. access denied to remove file or clean.

2006-12-19 06:06:15 · 8 answers · asked by huricaneh69 1 in Computers & Internet Security

8 answers

you can try this site for a free online scan,
http://housecall.trendmicro.com/
if it dosnt do the trick I would go out and buy Norton Anti virus...you can get it alsmost free at comp usa or staples, etc, with rebates...shop around.
http://www.takemetojapan.com

2006-12-19 06:11:24 · answer #1 · answered by YouMeUsThem 2 · 0 0

I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

2006-12-20 11:05:52 · answer #2 · answered by Anonymous · 0 0

AD-aware - personal
avg antispyware
spybot search and destory
anitspyware blocker
A-squared
spyware doctor
xoftspy

you download them . then you run 1 at a time to scan ur pc . use deep scan with them all .when found spyware or addware .malware .trojan in da scan . just hit on delete.also have registry machanic . that will clean up ur pc registry you want to use a good anitivurs .. Kaspersky .antivirus is verry good .when you have scan ur pc .and remove da malware . then start pc in safemode and scan da pc again as in safe mode it will do a even more deep scan for spyware or malware or trojans you will not need to format da pc at all you can remove any spyware or trojan malware in da way i told you how to it is easy

2006-12-19 14:13:25 · answer #3 · answered by Anonymous · 0 0

This is a 30 day trail but one of the best for removing virus such as this,The virus has locked down your stuff and over rode it.This should get it gone

2006-12-19 15:50:24 · answer #4 · answered by tr2thhrt 5 · 0 0

use agood antivirus to detect and clean if the clean fails atleast get the name of the virus u might get stand alone cleaners for the specific virus from internet serach in yahoo or google download and run program.

2006-12-19 15:12:43 · answer #5 · answered by denny 2 · 0 0

-download ccleaner
-disable system restore if you can
-boot in safe mode
-run ccleaner
-run antivirus programs to remove the virus files

details
http://viruscleaner.blogspot.com/2006/12/general-steps.html

2006-12-19 14:19:24 · answer #6 · answered by Anonymous · 0 0

trojan infected program file(exe) .

i don't think so.

r u sure ? chk in registry at

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ =
,

if you don't knw registry , den use the tools sujsted by othrs.

2006-12-19 14:31:20 · answer #7 · answered by Anonymous · 0 0

first you will need to do a full scan in safe mode, get your anti-virus up todate
next i would use this online scan
www.housecall.trendmicro.com

clear your cookies also

2006-12-19 15:31:23 · answer #8 · answered by great one 6 · 0 0

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