NVQ-Level 2-Customer service
2006-12-18 23:17:42 · 7 answers · asked by kirsty h 1 in Business & Finance ➔ Careers & Employment
shooing, eye rolling, rudeness, and the most important 1 NOT to do is to ignore the customer like they aren't even there
2006-12-18 23:28:19 · answer #1 · answered by ladyoutlaw71 2 · 0⤊ 0⤋
Raising your voice to meet the level of theirs.
Interrupting the customer.
Finger pointing(if in a face to face situation)
2006-12-19 07:25:57 · answer #2 · answered by JOANNE C 3 · 0⤊ 0⤋
I would stick to the customer is almost always right ,better not to get into an argument and listen, if you are not 1hundred percent sure tell them there rights(LEGAL)explain company police they all differ.
2006-12-19 07:28:22 · answer #3 · answered by small woman 49 2 · 0⤊ 0⤋
Jabbing them in the eye with your finger, but this has it's rewards. Like them no longer being able to pick you out of the identity parade!
2006-12-19 08:00:23 · answer #4 · answered by Reg Tedious 4 · 0⤊ 0⤋
Indifference (yer alright, whatever)
No caring (am i bothered)
paying not attention to there complaint
slagging your employers off (does not look great and is very unprofessional)
Not smiling and looking unapproachable
Not reacting promptly and efficiently to there complaints.
2006-12-19 09:59:29 · answer #5 · answered by effielorraine 2 · 0⤊ 0⤋
Sighing, tutting, shouting, rolling your eyes or looking up at the ceiling, not letting them speak. xxxxxxxxxxxx
2006-12-19 07:22:30 · answer #6 · answered by starlet108 7 · 0⤊ 0⤋
Losing your temper and trying to be right all the time.
2006-12-19 07:24:49 · answer #7 · answered by Anonymous · 0⤊ 0⤋