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i've uninstalled Google in Add/Remove programs, there is nothing more to delete or uninstall from that, and I tried that one site recommended called Prevx1 and it found nothing on the initial scan.
Tools doesn't help either.
What can I do to delete it?
Thank you, again.

2006-12-18 11:23:17 · 4 answers · asked by Anonymous in Computers & Internet Security

4 answers

Try these 2, they are both free.

Spybot - Search & Destroy detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications. Spyware silently tracks your surfing behaviour to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies. If you see new toolbars in your Internet Explorer that you haven't intentionally installed, if your browser crashes inexplicably, or if your home page has been "hijacked" (or changed without your knowledge), your computer is most probably infected with spyware. Even if you don't see the symptoms, your computer may be infected, because more and more spyware is emerging. Spybot-S&D is free, so there's no harm giving it a try to see if something has invaded your computer.
http://www.safer-networking.org/

http://superantispyware.com/
SUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!
Easily remove over 100,000 pests such as SmitFraud, Vundo, WinFixer, SpyAxe, SpyFalcon, WinAntiVirus, AntiVermins and thousands more!
Make sure after you download any of these, that you update them.

2006-12-18 11:27:07 · answer #1 · answered by G 7 · 0 0

You did not say if you looked for and removed the entry in Add/Remove Programs for the SideDeskbar.

If it is not there then try this:

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modulesâ€Â¦," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT.

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

2006-12-18 22:13:09 · answer #2 · answered by Anonymous · 0 0

Search the web for 'Spybot'. Download, install and run 'Spybot'.
This is an excellent free program for cleaning up computer hijackers, etc. Even if it won't fix this problem, its a GREAT tool to have for fighting adware, spyware, etc.

2006-12-18 19:28:22 · answer #3 · answered by Steve 1 · 0 0

Try Ad-Aware, the free version.

2006-12-18 19:25:37 · answer #4 · answered by Old Fat Bald Guy 5 · 0 0

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