Bank of America Stole our money.
My hubby and I have a business checking account and a business creditcard with B of A. The credit card was a few months overdue, but we were going to call them shortly to start a payment schedule with them. One day last week I check the checking account and I noticed that a debit was there for all the amount of money we had in there, to the penny. Over a $1000.00. When we called they said that the credit card had taken a "payment" from us. We did not authorize any payment whatsoever though. In fact, after calling them for two days and being hung up on "accidentally" many times, a manager of some sort finally called us back to say he was very sorry but they should not have done that. There was NO paperwork at all to allow the creditor to do it. It was a big mistake and they were so very sorry but they couldn't get our money back. They basically handed our money away and denied any resposibility for their mistake. Who do we call?
2006-12-18
07:39:05
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4 answers
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asked by
seraphnie
2
in
Business & Finance
➔ Personal Finance