I downloaded the blackberry software 4.10 for my BB 8700c and nothing shows up in my start up or my desktop. I've called support 3 times and they send me the download instructions for www.cingular.com/downloads. I download the .exe and nothing launches. If I save and then try to launch nothing happens. What's up? Why isn't windows XP picking up the 'new program'? HELP!
2006-12-17 16:26:59 · 1 answers · asked by bcbound 2 in Consumer Electronics ➔ PDAs & Handhelds
I can understand that would be terribly frustrating! What I would suggest to you is to carefully document your current settings (an easy way is to go into each of your options in the desktop manager and take a screen shot, then paste into word).
Next, get your updated software directly from RIM
http://www.blackberry.net/products/software/desktop/
and install. Once you are finished, check your settings to ensure that they match the settings you have documented.
Finally - synch your blackberry using the new software, and follow any other follow-up instructions that the software upgrade suggested.
Here's a great resource to learn all the cool stuff you can do with Blackberry's:
http://www.discoverblackberry.com/
Good luck!
2006-12-18 02:41:05 · answer #1 · answered by lisa_tilton 3 · 0⤊ 0⤋