How do I add music to my Rhapsody Sansa?

Question

I recently purchased a Rhapdosy Sansa, but I cannot figure out how to add music from the library onto the computer. The "Transfer to Device" button is not "lit up" therefore cannot be clicked on. I am unsure how to add music to my Sansa. Please help.

Answer 1

Try contacting customer/technical support. They should be able to walk you through the process.

Make sure, also, that you meet all the system requirements and have the latest updates, if any.