I realized that my computer is infected to the virus named"W32".how can I get ride of it?

Question

By the way I installed Norton 2006 & updated it but it didn't do any good.

Answer 1

Before I link you to the site, i would tell you to do some research as to why you got the virus. Did you download something you shouldn't have? is norton not protecting you the way you want? Do you use file sharing programs? Are you protected adequately from the Internet? Do you have a firewall.

Then i would suggest you fix your leaks if any and read up on the forums at my favorite website. Some on the board actually dislike norton for it's use of computer resources and it's subscription fee. Some like freeware protection like Adaware, AVG Free Antivirus, etc. Anyway, I would try and clean your system out...Now to get rid of W32...

from my favorite website and most trusted

www.bleepingcomputer.com

http://www.bleepingcomputer.com/forums/topic12788.html

Answer 2

Antivirus websites like Norton & McAfee, etc post all the current viruses out, along with fixes you can download to remove that specific virus from your system if it should become infected by it. I have never been too fond of Norton in the past, because it didn't choose some files as harmful, that McAfee & others did flag.
For optimum results, I like to keep at least 2 virus programs on the system to check & recheck that all is ok.
For example - Have AVG < McAfee. AVG as main, & McAfee as backup to recheck (because I trust their updates, etc are very timely & never had a problem w/them)
Same goes for Ad/spy removal programs, etc.
Using Ad-Aware >< Spybot together to check system.
Both are great & do excellent job, so are basically equal.

Answer 3

That's not the name of a virus. It's the name of a platform. When an anti-virus program reports something like "W32/FooBar.Z", it means "This is virus variant Z of the FooBar virus family and it replicates under 32-bit versions of Windows".

In order to get your question answered, you have to tell us the complete name reported by the anti-virus program, as well as which anti-virus program has reported it - because different scanners often report the same virus under different names.

Answer 4

I suggest you to use a Ntivirus CD to check your computer for viruses before installing it.
As you can imagine, when your comuter is infected by a virus, it will use some trick to prevent from detection by any anti virus. For example, the virus will change all antivirus data files so that Antivirus can't detect that virus.
so you have to check your computer with Antivirus CD (with latest update)
Another way is to install another version of windows on your computer and check all drive from that clean Windows.

Answer 5

Are u sure w32 is a virus.
W32 is a kernel mode driver, also a file system to the main system

Answer 6

Go to www.symantec.com for an online scan or install a Norton internet security and update it to remove all virus and trojans.

Answer 7

After installation you enable the antivirus and scan the computer. Then only it will remove existing viruses. Also, install an anti spyware and scan the PC. I can give a few links that offer free spyware removers...! . Ad-aware, Ewido are free spyware removers. You can download free softwares at http://fixit.in/spywareremover.html

Answer 8

I'm not really sure, but try removing all bad software and all anti-virus programs. Delete all cookies and then don't download anything like music. Then download the program Prevx1, and put anything in jail that it finds "Query" with.

Answer 9

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

Disable System Restore (Windows Me/XP).
Update the virus definitions.
Run a full system scan.
Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
How to disable or enable Windows Me System Restore
How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions:
If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.
If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
Run a full system scan.
If any files are detected, follow the instructions displayed by your antivirus program.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.


4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

Click Start > Run.
Type regedit
Click OK.

Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run


In the right pane, delete the value:

"wupd32" = "%Windir%\wupd.exe s"


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows


In the right pane, delete the value:

"AppInit_DLLs" = "e1.dll"


Exit the Registry Editor.

Answer 10

Apply disinfectant with cotton balls; dab accordingly. When the burning subsides, apply a mixture of Neopsporin, hydrochloric acid and Ben-Gay to all affected areas. Wait 4-6 hours and repeat. *cries for you*