How do a fix this problem on my laptop?

Question

Whenever I turn my laptop on it freezes up at the blue windows screen. That's the screen with the windows xp logo and the blue background. It does not get as far as the user account's screen. I've tried resetting it but that did not work. What might seem to be the problem?

Answer 1

start in safe mode by pressing F8 right before it goes to the black "starting windows" screen. Once you're in go to start-> run -> type "msconfig" -> click ok. When msconfig comes up select diagnostic startup click ok and reboot. If it loads then it was a program automatically starting that was causing it. Click start->all programs->accessories->system tools->system restore and restore it back to a day you didnt have the problem.

Answer 2

Have you installed any programs before your last shutdown period? Sounds like you might have a conflict problem.

Have you tried to do a restore? If not you might have to go into the advance options of the restore and do a destructive restore. Problem is you lose all data with that.

Answer 3

try going into safe mode. is it a windows blue screen error? if yes than u need to reload windows. let me know if u need more info

Answer 4

you have lost the windows system info file,,
boot your computer up and wait five seconds then press f8 key, to start it in safe mode let it do it'd thing and when it comes up telling you it's runnin in safe mode click ok, when it's up and showing the desktop click on start, click on log off and shut down normally

then reboot your computer it will work I hope for your sake :)

Answer 5

Try using system restore and then select boot from last known good configurating.

Answer 6

if there are any cds in your cd-drives eject it and take them, so your computer should not have any cd in its cd-drives when you turn it on. if this don't work then i don't know what's wrong, try re-installing windows!