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I bought a Verizon phone on eBay (Motorola Q), but I am not able to activate it online or by phone for my Verizon Wireless account. What should I do? I tried contacting the former owner, but she has not replied for a few weeks.

2006-12-16 13:15:14 · 6 answers · asked by travisdst 1 in Consumer Electronics PDAs & Handhelds

6 answers

The only way you are going to be able to activate that phone is if the person who sold it to you has disconnected their account with Verizon and has not reported the phone as lost or stolen...If the person you purchased the phone from still is in the system as having that phone active or owing money connected to that phone you will not be able to activate the phone...The only thing I can suggest is for you to take the phone into a local store and let one of the sales people look up the serial number in the phone and let you know what he status is since you cannot get in touch with the first owner.

2006-12-16 13:35:04 · answer #1 · answered by foxxymomma 1 · 0 0

Go to your local verizon store, they will be able to help you in getting it activated. BTW all that a SIM card does is stores your phone number and other information, it has nothing to do with the activation of the phone.

2006-12-16 13:23:28 · answer #2 · answered by Heather B 4 · 0 0

regrettably no longer. Verizon is CDMA. If it became GSM (like AT&T and T-cellular), all you had to do became pop the SIM card from previous telephone to the hot telephone and voila. yet with CDMA telephones you are able to no longer try this. Verizon rep will tension you to sign a sparkling settlement. attempt slightly boo-hoo and notice in the event that they have mercy on you and assist you to change telephones with out renewing settlement. good luck!

2016-10-15 02:21:42 · answer #3 · answered by Anonymous · 0 0

if u have a verizon account u can update your phone look on the back of ur phone by the battery DSN number they will update that DSN number to unlock it.....however if the phone was reported lost or stolen there is nothing u can do i suggest u contact the buyer or report her on ebay.

2006-12-16 13:32:10 · answer #4 · answered by !!CHULA!! 1 · 0 0

can you take it to a verizon store and see what they can do

2006-12-16 13:23:01 · answer #5 · answered by charmel5496 6 · 0 0

does verizon have sim cards? usually they work right away, you don' t have to activate them.

2006-12-16 13:18:28 · answer #6 · answered by carin l 2 · 0 2

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