I purchased a DVDRW drive yesterday and installed it myself. I've done this many times before and have had no problems with any of the other computers on which I've installed hardware. When I ran the computer after the first installation, every came up fine. I then installed Nero (after running the DriverCleaner and Registry Checker) and everything seemed to be working ok. Upon restart, however both my CDROM AND DVDRW drives disappeared from recognition. I uninstalled Nero, restarted, and then I went to device manager to investigate the problem and found that it was finding an error with the configuration of both drives in the registry. I have quadruple checked the cables inside the computer and everything is in place. Everything should be running smoothly, but it's not. Care to assist?
2006-12-16 05:32:07 · 2 answers · asked by Derkum 2 in Computers & Internet ➔ Hardware ➔ Desktops
To answer a previous question, yes, I tried installing one drive at a time. Didn't work. And I have also tried both drives as master/slave and slave/master.
2006-12-16 05:50:03 · update #1
This error message appears in both drive's device status: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
2006-12-16 05:58:15 · update #2
Ok did you remember to set one of the new drives to master and slave or did you select cable select? If they are showing up in device manager just delete them and let the computer redetect when your restart. Maybe try removing them and installing one at a time.
2006-12-16 05:41:01 · answer #1 · answered by micaso1971 5 · 0⤊ 1⤋
Its no longer that no longer difficulty-free chum. you will would desire to apply a working laptop or computing device(with homestead windows 7 on it) with a DVD tension and a 4GB USB flash tension(layout it in homestead windows 7). replica all the content of the DVD to the flash tension and eject it. Reinsert it and you will see that its a homestead windows 7 installation medium. next, in basic terms initiate your computing device with the USB flash in it. choose boot menu and your USB flash because of the fact the boot gadget, it will boot from it and you would be able to proceed with your installation like a classic installation. yet this one would be swifter as USB flash drives are swifter than DVDs
2016-12-11 10:19:58 · answer #2 · answered by ? 4 · 0⤊ 0⤋