Filing a BBB complaint?

Question

I just filed a BBB complaint, so what happens next? How many days does it take, etc. Do they just email?

Could I file with them after BBB if they can't do anything?

Answer 1

Sometimes the BBB will send you correspondence in the U.S. mail as well as E-mail you.

I believe the BBB asks you to wait 10 Business days on your complaint. This giving the opposite party a chance to read your complaint and input their statement.

You can also file complaints with the State Dept. of Consumer Affairs. When i am upset enough to file a BBB complaint, I copy and save my statement and also file a complaint with DCA.

Answer 2

What would he sue you for? Does he even know? I'm assuming that he'd attempt to claim libel (written damage to reputation), but there are certain elements required for that, one of which is that you make a false, defamatory statement about him. As long as your statement simply relays the factual things that have happened, you'll be fine. If you're dealing with the BBB anyway, you should ask them what you should do in this situation. I'm sure this kind of situation has happened before and they should know how to deal with it. They may have even lobbied for some specific law within your state that would provide some penalties for the photographer's threats. If you want to be cute, you could ask him if he really wants to defend a countersuit for intimidation and breach of contract. I know it's also a major ethics violation for lawyers to make empty threats of lawsuits, but I don't know what the rules are for others and suspect that they vary state by state. If you have an attorney in the family, you could ask him to write this guy a letter and put him in his place. Basically, though, it sounds like your situation is one of escalating tempers. Lawyers love seeing these kinds of situations because they force people to throw their money away instead of resolving their own problems. Going to court is usually the lazy and cowardly way out. This is something you probably could have handled much better at the outset. Although it sounds like it's largely his fault (courts are a small business owner's worst nightmare and for him to mention it makes him an idiot) these are the kinds of things you'll have to deal with in life and it's better to learn how to work through them amicably. So, you have to ask yourself what you want and what's the best and worst outcome that's realistically possible. - You should give up on using the gift certificate. It sounds like that's gone. - The only thing you really stand to gain from this is a sense of satisfied revenge and justice. So, you can file with the BBB and/or mention something to the people who sponsored the bridal show. The best thing that could come out of this is that you'll have spread the word about his business and caused him some loss of business. The worst thing that could happen is that he'll actually sue you (although I still doubt he'd win) and you'll have to pay thousands of dollars defending yourself in court. You have to ask yourself if it's worth the headache. Finally, thanks for reinforcing my stereotype about what sleazebags SOME wedding photographers can be.

Answer 3

They usually dont contact you back, it is just a place to collect pos. & neg info on buisness for one to inquire.

Answer 4

hope they really take it seriously. too many stupid people on this thing. good lock.