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i go to remove programs to remove it. i begin the uninstall process, and then it stops and says there is an error. is there anything that i can do? i dont want it on my computer anymore?

2006-12-15 10:34:45 · 13 answers · asked by erika c 2 in Computers & Internet Security

13 answers

Norton software is notorious for being hard to uninstall. So much so that Norton has developed its own removal tool to uninstall its software. The removal tool can be found on their website at http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Download the removal tool. Be sure to read the instructions and then uninstall.

The Norton Removal Tool uninstalls all Norton 2007/2006/2005/2004/2003 products from your computer. Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. Also, if you use ACT! or WinFAX, back up those databases and uninstall those products.

2006-12-15 11:41:18 · answer #1 · answered by What the...?!? 6 · 0 0

2

2016-08-24 14:25:20 · answer #2 · answered by ? 3 · 0 0

If you have the Norton program disk.
The uninstall program for norton must be corrupt.
In your REMOVE programs menu see if there is a repair option next to modify or remove button. if not then do this.
First reinstall it
Then you should be able to uninstall
If you cannot reinstall there might be bad registry.
Download a free regeditor program that may fix bad registy for you.
If that dont work you will have to do it yourself by running regedit.exe

Consult Norton tec support. for what to do next. Remember that running the reg editor you cannot undo an action so be careful .

2006-12-15 10:44:48 · answer #3 · answered by -------- 3 · 0 0

Go to START click on RUN type in MSCONFIG in the box that appears go to startup tab uncheck all boxes that appear to be symnatec related then go to the process tab check the box at bottom to hide Microsoft items then uncheck all Norton and symnatec items click apply reboot the computer a pop window will appear during loading of windows check the box not to show the window again. Then go to add/remove programs and uninstall Norton components

2006-12-15 10:45:02 · answer #4 · answered by Roadman 6 · 0 0

Honey,

Before you can uninstall Norton you need to disconnect from the
net. That LIve Update will prevent you from removing Norton.

Make sure you remove Norton & Norton Live updade as well.
Don't delete any file because it won't solve the issue.

Good luck,

Joe.

2006-12-15 11:09:30 · answer #5 · answered by Roland 1 · 0 0

I have solved the problem many times on customers computers.
You need a special removal tool to completely remove it.

Here is the Link

2006-12-15 11:29:47 · answer #6 · answered by Chicken boy 2 · 0 0

There is certain software called add / remove plus that could help you to get rid that norton security. u can used it by downloading it . its effective even it's trial version. you can try the links down

2006-12-15 18:06:20 · answer #7 · answered by Norvie 1 · 0 0

First of all, since you are on the internet, you should have some kind of anti-virus on your computer. If you leave it totally unprotected, you're going to run into problems.

The other way is to find the program files on your computer and delete them.

2006-12-15 10:38:31 · answer #8 · answered by rainthatwalks 3 · 0 0

We had problems with Norton. we eventually had to reformat our hard drive. I suggest you call the manufacturer of the computer you have.

2006-12-15 10:41:46 · answer #9 · answered by Monte T 6 · 0 0

Norton has its own uninstall file, look for it.

2006-12-15 10:37:27 · answer #10 · answered by thresher 7 · 0 0

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