I saw an item in a sale flyer that we want to buy for our daughter for Christmas. It is a much wanted item with a hard to pass up price. The sale started Sunday and when we went Sunday morning, there were none in stock. We were told to check during the week. I have been calling every day since then and also checking other store locations. Nothing. They will not issue a raincheck. How can a store offer a sale, not make sure the product remains reasonably available and get away with not honoring that price at all?
2006-12-15 03:15:22 · 14 answers · asked by AlongthePemi 6 in Politics & Government ➔ Law & Ethics
sasid - you're going to love this...Toys R Us!
2006-12-16 14:19:34 · update #1
You can't get them arrested, but you CAN tell everybody you know about a store that is run by dishonest jerks!!!!! What's the name of the place?
2006-12-15 13:13:14 · answer #1 · answered by Sasi D 3 · 2⤊ 0⤋
Yes it is legal. If you ever look at car ads, you will notice a great price on a new vehicle and then in small print: "One at this price." This is a tactic they use to get you in the door and then hopefully you will buy something else. Much like a "Loss Leader" when, for example, a grocery store advertises a six-pack of coke for $0.50, knowing that they are losing money on that item, but in all probabilities, you will purchase a few more items since you made the trip to the store.
2006-12-15 11:20:17 · answer #2 · answered by boredperv 6 · 0⤊ 0⤋
It may or may not be legal, depending on where you live, but it's clearly unethical and deceptive. In most places you have a legal right to a raincheck unless the printed advertisement specifically states otherwise. There are situations where a store has only so many of an item and can't get more, but they have to let you know in advance.
2006-12-15 11:25:53 · answer #3 · answered by dukefenton 7 · 0⤊ 0⤋
this is why they have sales, to get rid of the items fast. They are not required to have what you want in stock, unless it says so on the marketing. If that is the case, I would call home office and complain. They'll probably send you a gift certificate.
2006-12-15 13:36:28 · answer #4 · answered by Sara S 4 · 0⤊ 0⤋
Report the store for bad technique of sale because the mode dupes the people to visit their store when the advertised items are not available.
2006-12-15 11:19:08 · answer #5 · answered by FRAGINAL, JTM 7 · 2⤊ 0⤋
I don't know about the legality, but it has happened to me aswell. My boyfriend and I saw this absolutely perfect guitar for a present for a friend of ours. It was a Kiss quitar with a print of Paul Stanley with his make up on on the front. We went in to buy it almost as soon as we got the catalogue, but guess what? They didn't have it. We went back every day and rang them up so many times. They kept saying they would call us when it came in. That was about two months ago. And no, they never got back to us.
2006-12-15 11:28:25 · answer #6 · answered by pokiechelle 2 · 0⤊ 0⤋
In the state of TX, I think that is high illegal! They should be reported to the Better Business Bureau and everyone else that you think might have legal jurisdiction over them and advertising. It all sounds like a big "come on" to me.
2006-12-15 11:23:01 · answer #7 · answered by Ariel 128 5 · 1⤊ 0⤋
Report them to the Better Business Bureau.
2006-12-15 11:36:25 · answer #8 · answered by docie555@yahoo.com 5 · 0⤊ 0⤋
Something like that would make me never return to the store. And I would tell the manager, and also mention that I am a terrible gossip.
2006-12-18 23:47:14 · answer #9 · answered by OldGringo 7 · 0⤊ 0⤋
sale adds are printed nationally and not all locations have the same products or the same amount.
2006-12-18 10:36:34 · answer #10 · answered by TRUmom 3 · 0⤊ 0⤋