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Color cartridge is brand new and was working fine then starting showing the "remove and check" message.
Have cleaned it twice and still get the same damn message!!!!
How do I fix this damn thing?!

2006-12-14 16:11:52 · 2 answers · asked by Cricket Monroe 6 in Computers & Internet Hardware Printers

2 answers

Replace the cartridge. The electronics can be compromised for many reasons. if the printer is near a heat source, static, oils from your hand, excess moisture...

You can try gently wiping the contacts on the back of the cartridge gently in one direction with a pink eraser, this will remove any residue that may be preventing the printer form recognizing the cartridge. Clear of the debris and re-install.

Chances are however that the cartridge is itself is not going to function again, you will need to replace it.

2006-12-15 02:55:26 · answer #1 · answered by smedrik 7 · 1 0

Most of the time you need to access the printer settings, and find the tool to reset the utility to indicate that you've put a new cartridge in the printer. Often it doesn't reset by itself and needs to be "told" that.

2006-12-14 16:17:57 · answer #2 · answered by Jolly 7 · 0 0

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