I have adaware and i have an antivirus i totally cleaned it and deleted all spiware but suddenly an alert came out and told me i had a virus that couldnt take it off PLEASE HELP ME IM SO SCARED BECAUSE I BEARLY HAD MY COMPUTER WITH NO VIRUSES AT ALL!
2006-12-14 10:59:26 · 6 answers · asked by Nathalie 2 in Computers & Internet ➔ Security
I WILL NOT UNINSTALL YM ANTIVIRUS GIVE ME THE INSTRUCTIONS ON HOW TO TAKE IT OFF BECAUSE I CANT DOWNLOAD ANYTHING!
2006-12-14 11:08:59 · update #1
I think your last note said you can't download anything, so you can't uninstall and reinstall antivirus. There is one more thing you can do, but it maymove your ad-aware and the antivirus. But if it gets rid of the virus and/or spyware, you can then download whatever you want, right?
Do a system restore: click on Start, Programs, Accessories, System Tools and System Restore. Choose a date (bolded) that is before the time this alert showed up, like a day or so ago. Go back only just before the alert, Okay? Let the system restore to that date, then restart your computer. Hopefully you've had your antivirus and Ad-Aware longer than that, but if not, once your computer is clear of whatever attacked it, download and install Ad-Aware, SpyBot and your antivirus program again.
Good luck!
2006-12-14 11:16:03 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2006-12-17 00:06:56 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Download HijackThis---http://www.spywareinfo.com/~merijn/programs.php#hijackthis. Run and Save a Log. When you log comes up copy and paste the entire log at http://www.hijackthis.de/ . Analyze your results. You will then get a screen that will tell you if you have any nasty stuff in your computer. Follow instructions to deal with any nasties. CAUTION: This is a very powerful tool. Be careful.
2006-12-14 11:05:45 · answer #3 · answered by rlh242424 6 · 0⤊ 1⤋
Download this free antivirus scanner here first: http://www.free-av.com
Next uninstall your current antivirus and install the scanner you download (AVira). Run it.
2006-12-14 11:03:35 · answer #4 · answered by Ted B 6 · 0⤊ 1⤋
yes keep your norton its better than the avg or avast that keeps being pushed on here.
yesterdays updates from norton has the detection for it.
my try this online scan
www.housecall.trendmicro.com
2006-12-14 11:17:06 · answer #5 · answered by great one 6 · 0⤊ 0⤋
Try this to remove it, its free.
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
update it after you install it
2006-12-14 11:08:45 · answer #6 · answered by G 7 · 0⤊ 1⤋