2006-12-14 10:25:34 · 3 answers · asked by superhomer1221 2 in Business & Finance ➔ Careers & Employment
Have you considered two levels of mentor? I would suggest one level of preceptor with a quality employee that is not that much senior to the new hire. If they are closer in experience, the trainer can assume more of the questions of the new hire, having done it not that long ago and the new hire might not be that self conscious around someone closer in level/experience. The cash bonus for training should go to this precept and you might budget that bonus under education budget as management training for the mentor. I would them task the senior cashier to keep close contact with frequent checks and review (maybe set them up in sight of the senior cash) i would assume seniors salary covers this management role and if it doesn't, I can see your problem.
I see the job as 3 levels
1. learn equipment, systems, cash in of drawer. off count, price check
2, learn acceptable customer/coworker relationship skills such as proper address, how to deal with difficult customers, dress codes
3. learn corp expectations, layout, chain of command sexual harassment, ect
and i would have some consistent standard to confirm that all of these have been demonstrated to beginner level.
2006-12-14 10:52:28 · answer #1 · answered by PJ H 5 · 0⤊ 0⤋
Have the head cashier show her how to do the job
2006-12-14 10:27:42 · answer #2 · answered by ? 7 · 0⤊ 0⤋
Tell them not to loose the money or you'll have their family killed!
Joke!
Have them watch you at first.. showing them what to do. Then have them do it while you watch them.. an that's about it.
Um. that sounded a little nasty.
2006-12-14 10:50:32 · answer #3 · answered by Wicked 2 · 0⤊ 0⤋