i run a beauty saloon, and i ve had for a period of 4 years now, over the years i ve missed sentiments with my work, i ssome times esperience low turnout of customers and i entrust the shop in the hands of workers. I do some of the job but not all of them, i am nice to them, i don't bully my staff, and don't over work them, i permit them to travel if there is urgent need for them to.
2006-12-14 05:40:07 · 7 answers · asked by brown suger 1 in Business & Finance ➔ Small Business
I think you should offer a sort of incentive program. Have fun games that also help the business. Like who can bring in the most NEW customers in one month. Keep track on a daily basis and let your employees know how they are doing. The price should be something like a gift certificate to a nearby store. Make is fun so that they want to come to work, do a good job, and are rewarded for doing this correctly. Also, make sure you explain the rules fully and develop a system for keeping track. Good luck!
2006-12-14 05:44:47 · answer #1 · answered by RRRRRRR 2 · 0⤊ 0⤋
Employee motivation is an art that needs to be learned and developed.
Some.... but very few... people are motivated purely by money. It's an incentive that everyone considers, but you can find many happy workers who don't make much. Make the compensation plans competitive, but do not over pay.
Compensation does not just mean money. Do you offer insurance or other benefits? Things like that will keep employees around.
Getting your employees to feel that they "own" the business as well is helpful....but DO NOT make it a democracy. You are the boss and everyone nees to be clear on that.
A fun work environment is also a big incentive. Do the employees LOVE coming into work, do they have FUN? Dreading going to work means you are looking for something else. Find ways to make work more fun!
Competitions can be fun as well. Do your staff bring in new customers? If so, keep a tally sheet of new clients every week or month or something. The one who brings in the most new clients get a prize, like a gift certificate to a nice restaurant, a TV, an ipod, etc. ect. Make the gifts nice and something everyone desires. A mall gift certificate, etc.
Also, you need to call up the employees that left and ask them why they left. This will be hard to do. You need to be nice and let them tell you and be prepared to hear some criticisms about yourself and your business without taking it personally. The feedback you get will tell you exactly what's wrong at your place or what's offered at other places.
2006-12-14 14:02:56 · answer #2 · answered by DJ 7 · 0⤊ 0⤋
Take a poll during reviews or just in passing when talking to employees and ask them what they think could be done to make it a better work place. Maybe the pay isn't competitive enough? People are all about money. If they can get paid more somewhere else doing the same thing or less - they will jump at the chance. Do some research and find out what your competitors in the area are paying their employees and what kind of benefits they are offering. That might help you figure out why the turn over is so high for you.
Good luck!
2006-12-14 13:47:09 · answer #3 · answered by Gerber1626 2 · 0⤊ 0⤋
The top reason why people leave a job is their manager. People can "survive" low pay and bad working conditions of many sorts, if they only have a good manager. Another top reason to stay is good colleagues. If you run your own business, you may increase employees' commitment buy letting them own a share of the company. This makes them responsible for the "situation" in the workplace.
2006-12-14 13:56:43 · answer #4 · answered by BOHR 1 · 0⤊ 0⤋
There's a great little bit on this type of thing over at Brand Autopsy this week. It's a marketing blog, but I think you'll find the entry on the 12 Elements of Great Managing pretty insightful considering your situation.
2006-12-14 13:45:05 · answer #5 · answered by blacksockbandit 3 · 0⤊ 0⤋
When employees inform you that they are leaving, or considering leaving, do you ask the reasons?
I would suggest that if its possible to contact former employees to find out why they left your employee. It could be lack of sustained work, customer attitude, management attitude, low wages/ tips, "better opportunity" (in what way?), or any number of reasons that you may not be aware of.
2006-12-14 14:29:02 · answer #6 · answered by PALADIN 4 · 0⤊ 0⤋
Be more of a people person. We have alot of turnover where I work because the supervisor is not a people person-just made of stone.
2006-12-14 13:42:51 · answer #7 · answered by sis79 2 · 0⤊ 1⤋