i have virus- w32/Puce.C or w32/Puce-H, how can i remove?

Question

symantec dosn't help, so do AVG and Sophos

Answer 1

Go here and download this.It is a 30 day trial and it is great for removing any win32 or there cousins.Good Luck

Answer 2

I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

Answer 3

this seems to be a sophos title for virus, norton does not have it by that name (would explain why you didnt get help for it).
i would try this online scan
www.housecall.trendmicro.com

Answer 4

never heard of it myself

try www.microsoft.com
www.mcafee.com
www.zonealarm.com
www.cnet.com also
Mcafee has a live pc scan and I am sure others do as well.
If you have a company telling you they dunno, then where the heck you get this from??? cuz most these cmpanies truly all work together from my experiences,and if somebody created a virus, then there is a FIX for it somewhere.

Answer 5

@@@@@@@@@@@@@@@@@@@@@

I think your in luck!

Download a copy of AOL Active Virus Shield. It's free and it's based
on the very popular kaspersky lab's antivirus killer.

Not only does it remove viruses but also keyloggers, trojans and
spyware/malware.

It's free and easy to use. There is a download link and an easy to use
step by step walkthrough by going here:

http://walkthroughwizard.info/removeviruses

@@@@@@@@@@@@@@@@@@@@@

Answer 6

You can use one of those antivirus programs:
http://askcomputerexpert.ws43.com/download/security.htm

Answer 7

-Download and run small program to delete temp files
http://bestofrest.blogspot.com/2006/12/atf-cleaner.html

-Download a small Tool from symantec to remove virus entries in registry's startup section.
-Disconnect from Internet after updating your antivirus program
-Disable system restore temporarily (in ME or XP)
-Run the Norton's tool
-Boot in safe mode
-Search for the files below
Setup.exe, Install.exe, Run_Me_First.exe

If these files are found in one of the location below, delete them
\Program files\emule\incoming
\Download
\TTlTchargement
\Archivos de programa\emule\incoming
\Program Files\Kazaa Lite K++\My Shared Folder
\Program files\KMD\My Shared Folder
\Program files\KaZaA Lite\My Shared Folder
\Program files\Morpheus\My Shared Folder
\Program files\BearShare\Shared
\Program files\Edonkey2000\Incoming
\My Downloads
\My Shared Folder
\Program files\appleJuice\incoming
\Program files\Gnucleus\Downloads
\Program files\Grokster\My Grokster
\Program files\ICQ\shared files
\Program files\KaZaA\My Shared Folder
\Program files\LimeWire\Shared
\Program files\Overnet\incoming
\Program files\Shareaza\Downloads
\Program files\Swaptor\Download
\Program files\WinMX\My Shared Folder
\Program files\Tesla\Files
\Program files\XoloX\Downloads
\Program files\Rapigator\Share

C:\Incoming
D:\Incoming
E:\Incoming
F:\Incoming
G:\Incoming

-Now run a full scan with your antivirus and let it delete any detected malware.
-Restart your computer to boot normally.
-Download and Install RegScrubXP (if you are running win2k or XP) or else ccleaer to clean the obsolete entries from registry.

Useful Links
Explaination of the steps above
http://viruscleaner.blogspot.com/2006/12/general-steps.html
RegScrubXP
http://bestofrest.blogspot.com/2006/11/regscrubxp-registry-cleaner.html
CCleaner
http://bestofrest.blogspot.com/2006/11/ccleaner.html