what are terms and conditions of service?

Answer 1

Sometimes it's called a User End Agreement. It's a manufacturer's policy about one of their services and/or products. Mainly, it centers on the extent of their liability and yours when it comes to using their service.

This agreement may state what constitutes a violation of their rules and how violations may be punished. Also, it may include a "take it or leave it" clause, which means disputes must be settled outside of the legal system through ADR (alternative dispute resolution) methods.

Answer 2

Terms and conditions of service, regardless of what kind of service you're referring to, are a description of what action will be taken in the course of delivering the service being provided. It covers any agreed upon measures to complete the delivery of or completion of that service.

A simple example is: you go to Jiffy Lube and get an oil change. You specify that you want 10W 30 oil used and they agree to use that and they tell you they'll have the change completed within 30 minutes, at a cost to you of $25.00. Your terms are that you'll pay their fee if they can do the work using 10W 30 oil. Their terms are that if they agree to use your specific weight oil, they can and will complete the job within a 30 minute time frame and they'll do that service if you'll pay their fee of $25.00. You both agree to each other's 'terms' and they complete the oil change. The 'terms' are all the items that factor into having your oil changed.