2006-12-13 22:44:58 · 4 answers · asked by charlene r 1 in Politics & Government ➔ Law & Ethics
Your first port of call should contact the solicitor themselves and you should ask for their complaints procedure. If you do not receive a satisfactory resolution then you can contact the law society and obtain a complaints form. A copy can be sent to the solicitor and a copy for the law society for them to investigate. The law society are on the internet.
2006-12-13 22:48:37 · answer #1 · answered by Ian G 2 · 2⤊ 0⤋
The Consumer Complaints Service is the part of the Law Society which helps you if you have a problem with your solicitor.
The helpline number is 0845 608 6565 (other numbers). Lines are open from 9 to 5, Monday to Friday . Address:
CCS
Victoria Court,
8 Dormer Place,
Leamington Spa,
CV32 5AE
They can deal with:
complaints from clients about poor service
applications for remuneration certificates (where they check if your solicitor's bill is fair).
reports about professional misconduct by solicitors.
Until November 2005, the service was monitored by an Independent Commissioner. It is now monitored by the Consumer Complaints Board, who oversee the Plan for Complaints Handling.
2006-12-14 01:47:23 · answer #2 · answered by Doethineb 7 · 0⤊ 0⤋
You must complain to the firm in question, and if its not resolved you can contact the law society, who may investigate and put the matter to the office for the supervision of solicitors. This is a lengthy process, be aware!
2006-12-13 23:36:31 · answer #3 · answered by logicalawyer 3 · 0⤊ 0⤋
Do you want the legal answer or the truth?
2006-12-14 00:55:04 · answer #4 · answered by Anonymous · 0⤊ 0⤋