English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

but it has expired . when I tryed to run avast it told me that the two were not compatible but i thought i remove it from my desktop, and from my control panel but avast is saying that I have it on my computer.

2006-12-13 10:49:48 · 5 answers · asked by Anonymous in Computers & Internet Hardware Desktops

5 answers

In order to completely uninstall Symantec AntiVirus and all related components you need to follow these instructions.
Note: This procedure will remove all Symantec products, not just Symantec AntiVirus.

1. Click on Start | Settings | Control Panel
2. In the control panel double-click on Add / Remove Programs
3. Look through the list of installed programs for any item that says either "Norton" or "Symantec" or "LiveUpdate". (for example "Symantec AntiVirus Corporate Edition" or "Norton AntiVirus 2000")
4. For each "Norton", "Symantec", or "LiveUpdate" item, select the item and click Add / Remove. Follow the instructions, and click Yes or Yes to all when prompted.
When you are done there should be no items in the list that say "Norton", "Symantec", or "LiveUpdate".
5. Click OK to close the Add / Remove Programs window.
6. Reboot your computer if it hasn't already automatically rebooted.
7. Delete the c:\Program Files\Symantec AntiVirus (or c:\Program Files\Norton) folder.
8. Delete the c:\Program Files\Symantec folder.
9. Delete the c:\Program Files\Common Files\Symantec Shared folder.

2006-12-13 10:52:19 · answer #1 · answered by NumberSix6 5 · 0 1

This is a common problem with Norton, it's so huge and bloated and stupid that sometimes even it's own uninstaller won't get rid of the damn thing. In fact, it's such a common occurrence that Symantec even provide a tool specifically for people in your situation that can't get the thing of their machine.

So, uninstall Avast to get it clear then download and run this:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

That should get Norton completely off the machine then you can install Avast again nice and clean.

2006-12-13 18:55:11 · answer #2 · answered by Bamba 5 · 0 1

you need to uninstall it from the add remove programs including the up dater and sceduler then go to the program files in your c drive and delete the folder there and instead of using avast try avg instead http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-anti-virus-free

2006-12-13 18:53:51 · answer #3 · answered by bsmith13421 6 · 0 1

you can download spybot it works great my first scan killed 500 viruses

2006-12-13 18:51:21 · answer #4 · answered by dontcry2me 2 · 0 2

its probably just a shortcut.

2006-12-13 18:55:05 · answer #5 · answered by Garrett 3 · 0 1

fedest.com, questions and answers