I had trouble with my Dell laptop on Sept 11 and I called for assistance. They said my warrenty had expired that day. i found out a few days later that it was the last day but I was still covered. I wrote a letter asking for an explanation. Now they call me saying that I can't find proof that I called on September 11. That they first call I made was on Oct 1. My last choice is to ask the phone company for my phone records. They said that they can't give me my phone records without a lawyer. do i have any other options left?
2006-12-13 09:00:09 · 2 answers · asked by christigmc 5 in Politics & Government ➔ Law & Ethics
Phone company as in Landline not cell phone. My phone calls are not listed on my bill.
2006-12-13 09:07:05 · update #1
I don't know why your phone company is BSing you. My phone calls are on every bill. Ask your phone company again for a call log. If the person you talk to first can't help you, ask to speak to a supervisor and explain your situation to them. They are probably trained to get you off the phone as fast as possible.
2006-12-13 09:05:17 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Can't think of any. The phone company really want a subpoena for the phone records so they aren't violating something. Alot of attorneys give free consultations, find one and ask. Also, a lot of attorneys that handle things like this..do so on a contigency fee basis (you only pay if they collect for you!!)
2006-12-13 17:05:48 · answer #2 · answered by Josie 2 · 0⤊ 0⤋