WHY cant you count back money to customers silently? i was at my bank this morning making a deposit. there were six other people in line in front of me. this teller was counting back money to this lady and i heard EVERY word she said. $3,250.00. i thought, holy crap, if i wanted to rob this place i would have turned around and went back to my veh and waited for this lady. personally, i think its an invasion of privacy. MOST people get to their veh and recount the money anyway, so why count it back out loud, so that EVERYBOY in the bank knows what that cutomer is leaving the bank with????
2006-12-13 05:53:15 · 4 answers · asked by cott 2 in Business & Finance ➔ Other - Business & Finance
I am a teller supervisor at a bank. When I'm counting money back to customers I always count it out to them so that myself and the customer know that the exact amount is there. I do, however make sure that while I'm counting I use a low voice so that other people can't hear what I'm counting out to them. In the situation you described, the teller should have lowered her voice for the protection of the customer.
2006-12-14 14:35:54 · answer #1 · answered by kellygirl92310 1 · 0⤊ 0⤋
They are obligated to count the money back and make sure the customer sees and understands so there is no discrepancy. That way the person can't say "Well they only gave me half my money" and try to rip off the bank. They should, however, do it quietly.
2006-12-13 05:57:29 · answer #2 · answered by Phoenix, Wise Guru 7 · 1⤊ 1⤋
As a bank customer, you could politely ask the teller to count quietly. I'm sure she would understand.
2006-12-13 06:05:44 · answer #3 · answered by rainfingers 4 · 0⤊ 1⤋
You should have spoken up immediately and asked her to count it out at a whisper.
2006-12-13 06:06:59 · answer #4 · answered by Bostonian In MO 7 · 0⤊ 1⤋