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i ran norton anitvirus and it didnt pick it up. the reason y i knew it was there was because i also ran norton spyware and that picked it up and it says its a virus. so do i quarintine it or remove it? i already removed it once and its still on my computer! my norton dont pick it up. help! please what do i do?

2006-12-13 05:52:32 · 8 answers · asked by Anonymous in Computers & Internet Security

8 answers

Try ad-aware, quarantine it.

2006-12-13 05:55:30 · answer #1 · answered by Rick 4 · 0 0

Try AVG Antivirus + AVG Antispyware Ad-aware 2007 Spybot Search & Destroy Ccleaner

2016-05-23 19:15:13 · answer #2 · answered by Anonymous · 0 0

If antivirus and spyware remover software does not work, you can try to restore the computer to an older working configuration. Detailed instructions are posted at http://fixit.in/systemrestore.html

2006-12-13 16:26:57 · answer #3 · answered by RAS 3 · 0 0

Go to www.download.com and get a copy of avg free anti virus. Or try one of the many online virus scanners. But not all of them clean some just scan.

2006-12-13 05:55:36 · answer #4 · answered by micaso1971 5 · 0 0

well norton is the first problem.go to your local computer outlet and get the best system cleaner available.keep your system offline when you install it and it should erase all the crap people like to put out there.I cant tell you what i used but go to microsoft customer service and they will guide you.the new product records ip addresses.
DONT use free stuff online it will make it worse.

2006-12-13 06:06:05 · answer #5 · answered by skcus ome 3 · 0 1

Maybe reinsall, it always good to keep documents on a USB HD to avoid loss of important files when formatting, I have all my files on a USB HD and mapped the my Documents folder there: ex:

X:\files\mke [X is the letter of my USB HD]

2006-12-13 05:58:25 · answer #6 · answered by RealG187 [a/k/a MPG] 3 · 0 0

get norton up todate (newest out later today) and do a full scan in safe mode

try this online scan also
www.housecall.trendmicro.com

www.lavasoft.com
adaware se personal its free
get update,reboot and do a full scan

2006-12-13 06:10:55 · answer #7 · answered by great one 6 · 1 0

earlier i thouhgt norton is best a.v....but its not....i will recommend avast a.v. i m using it..its too gud....u can dld it free from
http://www.freewebs.com/groupdingo/alldownloads.htm

best of luk!

2006-12-13 06:26:19 · answer #8 · answered by shreyans 1 · 0 1

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