Machine needs to go back to manufacturer for repair.
There is unlimited access to emails, etc.
What is the best way to prepare the machine for repair?
Should everything be password protected?
Is there a better way to protect personal documents?
2006-12-13 03:33:10 · 9 answers · asked by emeraldisle2222 5 in Computers & Internet ➔ Security
Back up your emails, docs, music, and any other files onto external harddrive or DVDs. If you want, then you delete off your machine. Another reason to backup, incase the company has to reformat harddrive. Techs have programs to get around password protected files. I was working at computer service dept. about 3 years ago, and the techs did look at the pics, music, and movies on customers' computers. They made copies for themselves.
2006-12-13 03:47:06 · answer #1 · answered by Ken401 3 · 0⤊ 0⤋
If the harddrive is not part of the repair problem, I would remove it physically before shipping the unit. You might want to ask the manufacturer if they can deal with that.
Backing up the files and simply deleting them might function properly, but any tech type can undelete them in seconds.
Backing up the files and running something like Norton Wipeinfo program would prevent simple undeleting, but it is said that specialized processing might find some data yet. It's a matter of what is physically and economically possible vs. what you have on your drive.
Generally, factory repair techs are going to be to busy doing their jobs to mess with somebody's disk. Besides, what do you think they haven't seen already?
2006-12-13 03:50:59 · answer #2 · answered by Happy Camper 5 · 0⤊ 1⤋
Back up data to DVD or memory stick and use a high grade disk wipe programme to clean the disk.
Gary Glitter would still be around now if he had done this before taking his machine to PC (Politically Correct?) World for repair.
I get the impression that some engineers make a point of searching for personal or private material.
2006-12-13 03:53:37 · answer #3 · answered by Clive 6 · 0⤊ 1⤋
in all likelihood no longer what you had to hearken to, yet do no longer do it. there are countless people who can fix desktops now the desire for truthfully fix shops is declining, do it as a secondary activity possibly yet except you have a different offering you will fail. in case you nevertheless pass by with it. you will desire the two a playstation /2 mouse and keyboard, alongside with a USB mouse and Keyboard, or only use adapaters. exterior enclosures will make records restoration plenty much less perplexing, shop one for the two laptop and workstation ide and SATA. power grant tester is a plus although no longer needed. Static wrist badn or protection of a few such, tense to have on, yet plenty greater valuable than explaining to a shopper the type you fried his ingredient. A floppycontinual to apply boot disks with, countless bootdisks, linux stay cds, domicile windows cds to apply the restoration console are all valuable. you will purchase issues as you pass.
2016-12-18 12:45:51 · answer #4 · answered by vazid 4 · 0⤊ 0⤋
You can protect a folder containing personal documents - go to folder properties and look in security options. This means only the corrcet password will allow access to this folder. Protect as much as you can cos even if they shouldnt, repairers will look at files.
2006-12-13 03:37:35 · answer #5 · answered by Anonymous · 1⤊ 1⤋
move it all to a flash usb drive, then delete the hard drive copies.
you may not want to password protect your windows login.
they need to get in there.
2006-12-13 03:36:53 · answer #6 · answered by the one and only robertc1985 4 · 1⤊ 0⤋
Take your hard drive out. They will place a test drive in anyways.
John
A+ Certified
2006-12-13 03:39:00 · answer #7 · answered by A+ Certified Professional 5 · 1⤊ 1⤋
Your best bet is to just take out the hard disk if possible.
2006-12-13 03:36:29 · answer #8 · answered by The One 2 · 0⤊ 2⤋
You really don't need to worry about that, they are forbidden to look at your stuff.
2006-12-13 03:34:38 · answer #9 · answered by Yoi_55 7 · 0⤊ 2⤋