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I live in an area where electricity is irratic. It goes on and off like a child is playing with the master "light switch." Last night after the power came back on, my computer froze anytime the ethernet cable was plugged in. The ethernet was plugged in when the power came back on. No other electrical devices were damaged

2006-12-12 17:42:08 · 9 answers · asked by Deborah S 1 in Computers & Internet Computer Networking

9 answers

yes, if you can get a computer reapir comany to diagose that the problem was cause by a "cable surge" your provider should make good on the computer repair bill. also you may be covered by your home owners insurance (if you have it)

2006-12-12 17:44:52 · answer #1 · answered by Steve 4 · 0 0

A power surge can go through any wire. The chances of a surge through an ethernet cable that will damage the modem is very slim. There is just not a lot of electricity going through.

2006-12-12 17:45:46 · answer #2 · answered by RcJones 2 · 0 0

Yep, happens all the time. Last summer I had a lightning strike on the TV cable stanchion in my back yard. The cable modem survived, but the internal NIC in my firewall, a NIC in a server, two ethernet switches and a wireless access point were all ruined. And one TV set has never quite been the same since.

Surge protectors or UPSs (better) will protect against normal power line surges. Nothing will protect you against lightning though.

2006-12-12 21:33:59 · answer #3 · answered by Bostonian In MO 7 · 0 0

Yes, I have seen it happen. A lightning strike took out not only the network card, but it also fried the computer. You can buy a surge protector to plug the ethernet cable into, then plug the surge protector into the network card.

2006-12-12 17:45:50 · answer #4 · answered by Anonymous · 0 0

Try to disconnect the modem from the power supply and the router also if you have one for 5 minutes. Then plug them back in and see what happens. Unplugging them might reset them. Be sure you do the same unplug them for all devices connected to them including the Vonage.

2016-03-17 21:33:00 · answer #5 · answered by ? 4 · 0 0

there should be a surge protector to stop this from happening.

2006-12-12 19:10:57 · answer #6 · answered by dkm2006 3 · 0 0

i would get a protecter and run it through there. any spike in power can hurt.

2006-12-12 17:44:51 · answer #7 · answered by Anonymous · 0 0

yes

2006-12-12 17:43:54 · answer #8 · answered by RZA 4 · 0 0

well..if you say that it was damaged then i guess you already answered your question...

2006-12-12 17:44:43 · answer #9 · answered by Anonymous · 0 0

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