I stopped the printing bc I hadn't put the right glossy paper in yet and it got confused and I can't delete print jobs or get it to print, It's an HP OfficeJet 5500 series, what's up?
2006-12-12 08:15:50 · 4 answers · asked by Silky 1 in Computers & Internet ➔ Hardware ➔ Printers
SteveN, I don't have a print server, just a printer and a laptop.
2006-12-12 09:50:09 · update #1
normally if you unplug it (printer only) and then replug it (while the computer is on) it starts the printer cycle again
2006-12-12 08:20:50 · answer #1 · answered by gerard 4 · 0⤊ 0⤋
My Canon does that when I try to turn it on AFTER I sent the print job to it...It then seems to spit out endless pages of garbage characters.
The easiest solution that should work for you:
1) Turn off the HP OfficeJet
2) Bring down the PC
3) If the printer is hooked up to an external Jetdirect or other print server, shut that off too.
4) Wait several minutes as the buffer may be able to keep the job in memory for a short period of time.
5) Finally, bring the devices back online in this order: Print server, Printer, PC.
Use the Windows "Test a Printer Connection" to make sure that it can now print normally again.
If it still does not print right, I would recommend checking with HP at their website. You may have to set up a login name for their support service (free) before you can access their FAQ or support documents.
2006-12-12 08:21:44 · answer #2 · answered by SteveN 7 · 0⤊ 0⤋
Well, first try turning off the printer and restarting it.
This will definitely 'clear' the printer.
If the print jobs don't delete, then turn off the printer, reboot the computer, then turn the printer back on.
2006-12-12 08:21:13 · answer #3 · answered by Anonymous · 0⤊ 0⤋
u gotta plug it off then close ur computer then u open the cover of ur computer pull the paper out wit force then plug priter turn it on then computer and it supposed to work i know hp printers get stuck like that fast i got 1 thats how i know
2006-12-12 08:19:25 · answer #4 · answered by Slim Shady 3 · 0⤊ 0⤋