bt broadband help!!!!!!?

Question

i am on bt broadband i have got the bt voyager 205 modem, but i cant install it coz a erorr keeps appearing saying sumthing about the registry and drivers??? please help!!! thanks

Answer 1

if you are using ie7, then rollback to ie6and see what happens

Answer 2

If you've got windows XP and the error message was something like, the program cannot be installed because your computer doesn't meet the requirements, it's a bug (a kind technician from BT told me this when it happened to my PC-I have the voyager 100). All you have to do is install the program by a different route:

1. Put the modem drivers CD into your CD Rom drive.

2. When the CD starts playing, skip it (click something like exit, the escape button or hold the ctrl, alt and delete buttons togther and when task manager comes up, highlight the BT modem drive program and click on end at the bottom).

3. Go to my computer and right click on your CD Rom drive (uit's the D Drive on my computer). you should get a grey box saying things like play, open explore etc. Left click on either explore/open (it doesn't matter which as long as you do it once).

4. double click on the BT voyager program (it ends in .exe)-i.e. I think it's a blue file saying voyager. If not, the file you want should look like a computer and end in .exe). Your computer should now install the program for you. Look for something like green arrows at the bottom of the screen.

5. If the error message comes up again, just click exit set up and yes if the computer says are you sure.

This should work, but if not, the BT Broadband Technical support helpline is:

0845 600 7030

Hope this helps!

Good luck!

Answer 3

i used the bt voyager 205 before the home hub so i will try to help you
first if you are using the ethernet connection method(recommended),you dont have to install any drivers or software,this is only needed when you are connecting by u.s.b
but if you want to use usb,you need to install the drivers,try disabling your security software such as anti-virus while you are installing the bt software
you should of received a ethernet cable with your welcome pack box with the modem,this is the easiest way,just plug the one end into your voyager 205 and the other end into the network card socket,this is normally located either next to your usb sockets at the back of your p.c or one of your pci slots lower down
ethernet is also faster than usb,ethernet has a connection speed of 120mbits were as u.s.b is 56mbits
give it a go and let me know
good luck

Answer 4

BT is the perfect in each and every element,except for cost,I had talktalk,what a nightmare.BT technical help is amazingly good,also BT run each and each and every of the exchanges meaning you save correct each and each and every of the time.a lot of broadband companies can not get their kit to artwork perfect in BTs exchanges,thats why human beings have issues.

Answer 5

What excactly does the error say, also do you have the drivers for the modem?
These usually a fix for the reg but its useful to have the error first

Answer 6

the bt disk may be buggered so ring bt and get a new disk as all the drivers are on the disk to run your modem.i was on bt and sacked them telewest is one off the best today