Virus Problem. When I go to the Internet I receive a pop up message from Trend Micro PC-cillin. The message?

Question

reads:
Real-time Scan
Trend Micro PC-cillin Internet Security has detected a virus, spyware application, or other Internet threat, and performed the action specified.

Infected file: C:\PROGRAM FILES\STARWARE316\BIN\STARWARE316.DLL
Virus name: ADW_COMET.AG
Scan action result: Denied Access.
Note: If Search for and clean Trojans is enabled and is executed after scanning, you can click Next to view final scan result information.

When I run a scan, nothing? Is there anything I could do to get rid of this problem. Dell suggests I run the Dell PC restore.
I don't want to do this, I will lose to much information that is stored on my computer.
Please, any suggestions?

Answer 1

This link might help...
http://esupport.trendmicro.com/support/viewxml.do?ContentID=en-126624

I get that a lot with various virus names. I believe it means that Trend has made the infected file so that it cannot be accessed and isn't a threat. Unless it tells you that you need to manually delete it, just close the window and don't worry about it.

Trend is *awesome*!!

Answer 2

It malware or spyware that may cause your computer to start to run really slow. It may eventually prevent you from connecting to the internet. As far as restoring your computer its not that big of a deal. You just need to back up all of your files to a CD or a flash drive. Its never a good idea to never back up your files since things like this can happen. To remove this problem from your computer can take more time then restoring your computer back to its original condition. Anyway doing this can get rid of alot of junk on your computer anyways. If you have alot of favorites from internet explorer and you don't want to lose those as well just do a search on your computer and back those up as well. The infected file maybe something that just reappears everytime you remove it and restart your computer. There is one thing you can try go http://www.experts-exchange.com/ and ask the same question they can usually walk you thought the lengthy process of removing it.

Answer 3

You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
If antivirus and spyware remover software does not work, you can try to restore the computer to an older working configuration. Detailed instructions are posted at http://fixit.in/systemrestore.html

Answer 4

Yes try these suggestions. Go to this site and follow the instructions ok. Let me know if it worked if not I have another one you may use but you have to take the time to do so and you also need to download a virus removal tool symantec has that available also. I hope this works

Answer 5

Ya get rid of PC-cillin that crap program. Go out and spend a few bucks on a real virus scanner like Norton or the lesser McCaffe.

Answer 6

Do both these on-line scans for a "second opinion" before you re-install and lose all your data.
1. Scan for virus and remove (free online scan) with BitDefender

http://www.bitdefender.com/site/home/

2. Scan for trojans and remove (free online scan) with Ewido

http://www.ewido.net/en

Good luck.

Answer 7

Go->Start_>Settings->Control Panel->double click "Security Centre", on it you should have a Windows Firewall and Anti-Virus, it will tell you if they are turned on (green) if not click the tab at the right side and enable whatever is turned off.

Answer 8

a internet search didnt find that virus ADW_COMET.AG , could perhaps be a false positive (irony aint it)
if you have done a full scan (with it updated) and its clean i wouldnt worry too much.
could try there online scan
www.housecall.trendmicro.com