I had taken my 98 Chevy car to the dealer 6 months ago for service and it cost me $550 to replace front pads and rotors. They were fine for about a month and the same noise and problem reoccured in the problematic area. I took it in to advise my problem was not solved and they put brake lube on calipers to correct the problem, which was free of cjharge due to not solving the problem in the first place. About 4 months after placing the lube on the noisy caliper, the same noise acted up again and I brought it in for a 3RD TIME IN WHICH the service dept replaced new front rotors and pads free of charge, becuase they stated they may have been defective from Chevy company, and this solved the problem again temporalriy, without me having to pay anything.
Finally yesterady after all of this hassle with me bringing the car in initallly 6 months ago it has started to make rthe same noise again and the dealer never seems to permanenly solve the problem.
Would you demand a refund?
2006-12-11 05:14:49 · 3 answers · asked by Anonymous in Cars & Transportation ➔ Maintenance & Repairs
So what's the problem?? Grinding? Squealing?
It sounds like they've gone the extra distance to try and make you happy.
Take it someplace else and get another opinion on where the actual problem is.
Then you can discuss it with the Chevy Dealer.
2006-12-11 05:21:28 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I'm sorry to hear about your problem. Many of us with shops or work in shops have replaced many sets of pads, rotors, lines & calipers and there is always one vehicle that comes back with noisy brakes. It could be as simple as the anti-rattle clips missing, no shims on the back of the pads, just noisy semi-metallic pads or a host of other issues. It would help if you could describe the noise you are hearing. I wouldn't demand a refund if the vehicle is stopping normally, safely and needed pads and rotors in the first place.
I try and use synthetic grease on the slides, brake silencer on the backs of the pads used by BMW (Expensive, but works awesome) & ceramic pads. Knock on wood, I have had no noise complaints so far.
It almost sounds like there might be too much drag on the brakes and they are actually burning off the lube and getting too hot. If the brake lines are starting to deteriorate and becoming a check valve, this could be causing the pads/rotors/caliper(s) to get too hot and actually burning off the lube. This is something you might be able to feel if you are paying attention for it. Good Luck.
2006-12-11 13:41:43 · answer #2 · answered by Marc87GN 4 · 0⤊ 0⤋
do what i 'm doing bring it back tell them they have not fixed the problem and they need to fix it and that you will not pay them anything inless they acually fix the car and if they don;t like it or don;t fix the car bring it somewhere else techn if they same they fixed the problem and they haven't they have to fix it with ouyt changing so i would try that frist
2006-12-11 13:28:55 · answer #3 · answered by niki812000 2 · 0⤊ 0⤋