Onetel email address for contacting onetel about bill they say i owe.?

Question

I cancelled my onetel account in the uk three years ago when I moved house, they're still charging me for someone elses landline and are now threatening to take me to court. I have sent three letters and phoned a number of times all without success.
Begining to think theirs no one home. Now need to try and contact them through an e-mail as a last resort. But dont have e-mail address as they seem to be keeping it a secret.

Answer 1

Don't bother with the email. Write to the "Company Secretary" at their registered office and tell them your understanding of the contract. Tell them that you have no outstanding liabilities towards them, and that if they take you to Court you will counterclaim for the difficulties they have caused for you. Also tell them that they have 7 days in which to stop sending you letters asking for money, that you will charge them £100 for each letter received after that time and that the receipt of any further letters indicates their agreement to those terms. Send a copy of your letter to Ofcom, Riverside House, 2a Southwark Bridge Road, London, SE1 9HA, and indicate in your letter to Onetel that you have done so.

Answer 2

this is the link to their online contact page:

http://www.onetel.co.uk/index.php?node=contact-us-email

they are owned by carphone warehouse and the email of the boss (Charles Dunstone) for customer service issues is: [e-mail]

i think old know all has already given a formidable answer though!