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my laptop is pretty new, (i got it last august for school) and it is already giving me problems...i can't open any folders and the internet browser window won't open either. i have a some pics and a few music files on there, and various programs. i do not know much about computers...is my computer going to crash? if so, what should i do? i can't access my files to save them to a separate drive and i don't want to lose all my pictures and things.
please help?

2006-12-11 04:52:32 · 8 answers · asked by Anonymous in Computers & Internet Other - Computers

8 answers

Try first to restart in safe mode to save your file ,, clich f10 or del ( according to your lap top model to enter safe mode during startup ( once the black screen appear click the appropriate tab),, this will take longer time than the normal start up,,, then transfere your file into another drive away from the drive with your opertaing system,,, mostly your system is on C drive so put your files into D or E drive,,, then restart again,,, if still nothing happen,, you have to reinstall windows again,,on drive C,, do not worry on your files,, they will remain intact as long as you format only C,,, after you doing that,,, use updated antivirus to check your files before using them again,, one of them may be infected and cause the problem,,,

your files will be intact but you have to reinstall all of your programs again

2006-12-11 05:12:31 · answer #1 · answered by hard_cane0 5 · 0 0

You should try a system restore first. To do this go to Start Menu
All Programs
Accessories
System tools
System Restore
Simply restore to a day or two before this started.

Sounds like you may need to re-install windows. You can do this without losing all of your file if you do it right. To do this insert your windows disk and restart your computer it will not start normally. It will give you an option to do a system recovery you should choose the option that doesn`t include re-formatting your hardrive. This process is different for different brands of computer; I. E. Compaq, Dell, Gateway. Because they all have their own brand of Windows so you may want some1 with some CPU savvy to help you out.

After it is done you may not be able to see all of your pictures and music where they were. They might be floating around on your hardrive. So you will have to go grab them. to do this go to start menu then search. Leave the file name fields blank and search for picture and music files. This will grab those files and whalla.

Or just take it into a shop they can do this for you if you explain the situation right.

2006-12-11 05:07:48 · answer #2 · answered by Taylor 3 · 0 1

Well I can relate to your question since I had a simillar problem. What I did was I first rebooted the computer, meaning insert a CD a disk that the company should have provided and follow the instructions and it will be like a brand new computer. Than run a anti virus scan. SBC Yahoo is good. I would first run a anti virus scan than reboot the entire computer. And if your still having the problem go to the manufacturer's website or call them. Everything should be back to normal at this point. Well good luck

2006-12-11 05:06:01 · answer #3 · answered by Anonymous · 0 1

If not your laptop is having hardware problems, it sounds like your laptop is infected with virus, which slows down your system.
Try to get a hold of any anti-virus software (hopefully your laptop do have one already, if not install one), and scan the whole HD with the latest updated virus list provided by the anti-virus software. Well, I'll say start from here to illuminate the virus possibility, before you attempt to look at the hardware side.

On the other hand, you can try to keep your windows XP (I assume you're using it as the OS) updated with Microsoft Windows Updates. Always have the anti-virus software running residentally on your system to protect your laptop from further virus attacks.

But getting your laptop virus-scanned is a crucial part that you can't ignore it.

2006-12-11 05:01:15 · answer #4 · answered by Rivermoon 2 · 0 1

a million) keep your operating as a lot as date with all patches and updates and restore packs, if any, utilized 2) Use in problem-free words licensed software or those from a honest source. Many free software contain ad-wares, secret agent wares and so on 3) Use an excellent anti-virus software (For Microsoft, i visit point Microsoft protection needs) and keep it regularly as a lot as date. 4) be careful at the same time as surfing 5) do not receive and open e-mail attachments from unknown human beings 6) do no longer open e-mail attachment from human beings you comprehend, if do not one from them. 7) ignore about on-line virus checker, Registry Cleaners, stay exhibit Savers and so on as all of them contain malicious codes connected. 8) activate your firewall. 9) keep a reliable replica of all of your efficient information on a miles off demanding stress or CD or an cyber web FTP area (zipped and password secure). information you do not keep a duplicate is the information you do not look after. analyze and engineer your self and locate extra ability. choose you good luck

2016-11-25 20:53:19 · answer #5 · answered by ? 4 · 0 0

if you know someone that can install a second hard drive the option you have is to back up files on to it after you install windows on to it but remove your old hard drive first, after reistall the harddrive allong side the other and change your bios setting to run which ever hard drive you want but make sure you install a virus scanner on the new hard drive first, before and scan all file so not to tranffer the problem then wipe the harddrive and start over to get you harddrive back if you can not keep the new one , i keep three copys on file and 2 backup copys of my file

2006-12-11 05:02:30 · answer #6 · answered by Anonymous · 0 1

I'd suggest you take it to a professional to get help. Maybe where you got it from, if it is a reputable source they should have some help for you, especially as it was only August when you got it. To try and debug your problems on a forum like this is so hard. You need to be able to see what is happening and the settings on your machine. And it sounds to me like your problems are going to get worse, if they can.

2006-12-11 05:01:00 · answer #7 · answered by Elizabeth Howard 6 · 0 1

Yes

2006-12-11 05:00:06 · answer #8 · answered by Allie 3 · 0 0

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