2006-12-11 04:22:33 · 4 answers · asked by Anonymous in Business & Finance ➔ Corporations
There are several key components to good customer service but I think the number one goal is one contact resolution. Not only does this retain customers but also reduces the cost to the business when issues are resolved in a single contact. Repeat phone calls and/or service visits result in a lower reputation for a company and increase the number of staff and other associated costs.
2006-12-11 08:07:19 · answer #1 · answered by SeattleBloke 2 · 0⤊ 0⤋
Good customer service is simple. Be polite and if you don't know the answer to something find someone who does.
2006-12-11 04:30:15 · answer #2 · answered by freakyallweeky 5 · 0⤊ 0⤋
friendliness, helpfulness, how they knowledgable they are about their products
2006-12-11 04:29:50 · answer #3 · answered by Anonymous · 0⤊ 0⤋
friendly people.......from begining to end
2006-12-11 05:14:49 · answer #4 · answered by eldiablo0731 3 · 0⤊ 0⤋