My Windows XP Pro OS computer all of a sudden started rebooting and now I can't do anything without the computer rebooting. I got it to stay on long enough to get to a restore point from last week, but that didn't help. I tried booting up in safe mode, but it gets hung up at "mup.sys".
I fortunately had an old bootable OS on the second harddrive so I booted to that, which is okay, but when I try to access the main hard drive, the system reboots again.
Do I have a Hardware or a Software problem? I don't mind running a clean install on the system, but I have pictures of my 6 month old and my iTunes library that I want to save. Any help???? Please????
2006-12-10 16:48:00 · 12 answers · asked by barrance 2 in Computers & Internet ➔ Other - Computers
Let us start by stopping the auto restert. Follow these instructions.
1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab.
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.
Once you have done this, go to the Event Viewer in the Administrative Tools and see what error messages are listed. DO NOT FORMAT YOUR DRIVE! If nothing else we can recover your files. I would recommend you run down to your local Walmart and picking up a USB flash drive to transfer your files to if you cannot burn them to CD\DVD.
If you need more in depth answers go to...
http://www.BleepingComputer.com
http://www.GeeksToGo.com
It's hard to answer question when you cannot be interactive.
2006-12-10 17:32:10 · answer #1 · answered by acklan 6 · 0⤊ 0⤋
Computer Continuously Reboots
2017-01-18 07:43:11 · answer #2 · answered by blessing 4 · 0⤊ 0⤋
Most likely you have a software problem on the harddrive. You could try a couple things but with my ideas u'll need another computer.
1. You would make your broken drive shared (if possible) then try to access the files with another computer and save all of them to a good hard drive.
2.Switch the broken harddrive to another computer and see if it can read the files.
3. Load the OS with the help of a CD program of the OS or boot disk.
good luck.
2006-12-10 16:56:56 · answer #3 · answered by nathan R 2 · 0⤊ 1⤋
If your computer remains stable when you boot from second HD, means computer does not have H/W problems. It could be some malware.You can backup/copy all needed files from it to your other HD, or copy on cd/dvds. Then you can format the trouble making HD, while still booted from the other HD (Be careful at this stage because the partitions are mixed when you view them in My computer window, C of one HD, d of another,E of one, F of other etc. so go to control panel (switch to classic view) > Administrative Tools > Computer Management > Disk Management. Now repartition/ format the troublemaking HD from here) Better to take out the working HD before you do a clean install so you do not overwrite/format it while installing OS on the other)
2006-12-10 16:59:28 · answer #4 · answered by Anonymous · 0⤊ 1⤋
This may be a hardware problem. Start by pulling everything but the video card and testing the machine. If that doesn't work, download and run a program called memtest which will check your RAM for errors.
2016-05-23 04:15:56 · answer #5 · answered by Anonymous · 0⤊ 0⤋
To me, it sounds like a virus, try if you can to check it. If not, remove the drive from your computer and install it on another PC to see what happens. If this is not possible, take the drive to a shop and have them check it. Checking the drive independently from your PC will tell you where the problem is
2006-12-10 17:06:47 · answer #6 · answered by Nikolas S 6 · 0⤊ 0⤋
Here are the factors which can contribute to that problem. It can be due to overheating, the present of the malware such as viruses and a lot of registry errors.
>Scan your computer with the latest updates antivirus definitions.
>If it's due to overheating, maybe you know what should do.
>Try to repair your registry as many registry errors can make computer sluggish, slow, freeze and blue screen.
2006-12-10 16:57:00 · answer #7 · answered by xXx 2 · 0⤊ 0⤋
You do need to reformat the harddisk using the Window XP CD. When my computer reboots, I press F8 to boot from CD (not sure which key you need to press to enter your booting system).
2006-12-10 16:58:10 · answer #8 · answered by Anonymous · 0⤊ 1⤋
I can give you a link that deals with hard drive problems.
Some drive problems can be easily fixed by yourself using easily available tools. I found the info at http://fixit.in useful. Try this site, if you can get what is required.
2006-12-12 01:18:31 · answer #9 · answered by RICH 3 · 0⤊ 0⤋
If your computer is not working properly while you are working on it, it could be a problem with device drivers, hardware or software.
Detailed instructions at http://tinyurl.com/yk5zpr
2006-12-11 13:36:00 · answer #10 · answered by Anonymous · 0⤊ 0⤋